Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

IFS - Operations

Management Level

Manager

Job Description & Summary

A career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world’s largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimising deals, and aligning costs with business strategy to create a competitive advantage.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

To help continue our regional business trajectory, we are looking for a seasoned Regional Resourcing Specialist with strong stakeholder management, collaboration and operational skills to take on the regional resource management activities across Southeast Asia Consulting (headquartered in Singapore). The role will be based in the Philippines, PwC Philippines office or Malaysia, PwC Malaysia office 

The role will be reporting to the SEAC Resource Management Lead and will be responsible for providing strategic and operational resource and demand management advice to the SEAC business leadership. The Regional Resourcing Specialist is required to collaborate closely with other SEAC resource managers and business teams, and build influential relationships with a diverse group of internal stakeholders to drive overall regional demand and supply processes as well as deliver daily operational excellence.

A career in business operations and resourcing will provide you with the opportunity to work in cross- and regional business teams, helping our industry and go-to-market leadership be more equipped with the right data at the right time to aid quicker and insightful business decisions. 

This is an exciting time to be part of our Business Operations team -where passion for success and diversity defines our strength, and together we bring ideas to life delivering a great experience for the people in the Firm!

About the Role

Resourcing Manager (end to end, 300 headcount) 

Ensure that we have the right people booking the right hours on the right engagements at the right time:

Ensure we have profit-optimising capacity, skills & capabilities to deliver our Client engagements

Ensure time billed should match to plans and reflect actual efforts

Resources to be prioritised for strategic engagements

Keep resourcing plans updated and monitor actuals to forecast

Ensure billable hours and revenue are optimised through:

Tracking that staff have booked their actual billable time to plan

Addressing behaviors that compromise accurate forecasting, staffing and optimisation of staff utilisation

Having accurate resourcing plans and staying connected on upcoming demands in the pipeline

Working with Engagement Teams at pricing stages of opportunities to determine optimal resourcing options

Strategically assessing skill demands versus supply and recommending solutions to address gaps (hiring, upskilling, cross-skilling, performance management)

Ensuring there is updated information on the skills of our workforce, through updates to Skills Cloud, CVs or other methods

Effectively execute Resourcing activities, including:

Work closely with Business Leaders (Partners and Directors) across Southeast Asia Consulting (SEAC) region on project staffing requests, prioritisation of requests, resolving staffing conflicts and addressing our consultants movement needs.

Lead and participate in regular pipeline and staffing meetings with the business to discuss upcoming projects and resourcing demands. 

Raise insights to Business Leaders (Partners and Directors) on consultants utilisation forecasts and available capacity to ensure effective management and optimum consultant productivity.

Ensure that staffing data in resource management systems are accurate and kept up-to-date reflecting true consultants availability across the region.

Consult and collaborate effectively within and across SEAC functional teams i.e. global mobility, human capital, operations etc. for cross-border engagements or to drive various operational initiatives.

Take interest in the Consulting business by continuously networking and engaging with consultants and business teams to stay relevant and on point with peoples’ skills and capabilities. 

About You

Degree from a university in Human Resources, Business Administration (or relevant) degrees, advanced degrees (MBA, and/or other Master’s Degree) viewed favorably.

At least 7-9 years work experience in a leading international consulting firm or multinational companies in an area of resource management, operations, human resources, or related activities, project management and reporting.

Proactive thinker and communicator - formation of ideas to improve the team and business, and ability to anticipate and communicate issues that may impact delivery of work.

Confident in working with senior leaders, particularly Directors and Partners.

Solution oriented and innovative - able to bring and suggest solutions, ideas and options for encountered problems/issues.

Driven person, organized and capable of multitasking whilst operating in ambiguous situations.

Comfortable with reporting and technical solutions, including Google Sheets, advanced Excel, PowerBI and data management.

Excellent verbal and written communication skills in English.

#PwCSEACPH

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred: Bachelor Degree

Certifications (if blank, certifications not specified)

Required Skills

Resource Management, SAP Services

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date