Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

SAP

Management Level

Senior Manager

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

Those in SAP Customer at PwC will focus on providing consulting services for SAP Customer Relationship Management (CRM) applications. You will analyse client requirements, implement CRM software solutions, and provide training and support for seamless integration and utilisation of SAP CRM applications. Working in this area, you will enable clients to optimise customer relationship management processes, enhance customer satisfaction, and achieve their strategic objectives.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Craft and convey clear, impactful and engaging messages that tell a holistic story.Apply systems thinking to identify underlying problems and/or opportunities.Validate outcomes with clients, share alternative perspectives, and act on client feedback.Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.Deepen and evolve your expertise with a focus on staying relevant.Initiate open and honest coaching conversations at all levels.Make difficult decisions and take action to resolve issues hindering team effectiveness.Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Position Requirements:  

Thorough understanding of business process – Make To Order (MTO), Make To Stock (MTS), Consignment, Third Party Sales, Intercompany Sales, Rebates, Credit Management, Billing Plans, Shipment etc. 

Hands-on experience in S/4HANA functionalities – Business Partner, Advance ATP (AATP), Condition Contract and Settlement Management (CCM), BRF+ Output Management etc. 

Strong knowledge of Contract & Sales Order Processing, Delivery Execution, Invoicing, pricing procedures, taxes etc. 

· Should be able to handle requirement gathering, blue printing, design, configuration, functional testing, data migration, test data setup for UAT etc. 

Able to analyze business requirements, provide conceptual and detail design to meet business requirements. 

Perform necessary SAP configurations, write detailed functional specifications (FSD) for development of ABAP custom programs, testing and implementing the solution. 

Integration experience with LE, EWM, PP, PS, HCM, MM & FICO 

Ability to read ABAP codes preferred 

Knowledge of S/4HANA is must. 

 

Desired Skills  

 

Certification in S/4HANA is preferred. 

Team lead experience. 

Experience in SAP Transportation Management (TM), Hybris Billing (BRIM), C4C - Sales/Service/Marketing, Hybris Commerce 

Experience in Activate Methodology. 

Experience in JIRA, HP ALM and other PMO tools. 

 

 

Professional and Educational Background: 

Any graduation or post graduation 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Process Consulting, Business Process Improvement, Business Process Modeling, Business Technology, Coaching and Feedback, Communication, Creativity, CRM Software, Customer Due Diligence, Customer Engagement, Customer Liaison, Customer Loyalty, Customer Management, Customer Needs Analysis, Customer Relationship Management, Customer Satisfaction, Customer Segmentation, Customer Service, Customer Service Management, Customer Success, Customer Transformation {+ 22 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date