Singapore Area, Singapore
1 day ago
Satair - Functional Shift Lead

Job Description:

This job is based in Satair, if you want to know more about our business, please click here to find out more.

Job Objectives

Working together with the team to ensure that all inbound and outbound
orders are checked and processed correctly in the most accurate, timely and
efficient manner adhering to Satair's procedures.

Job Responsibilities

Safety & HousekeepingEnsure that a clean and productive working environment is maintained at all times.Ensuring MHEs’ checklist updated daily by team membersReport to warehouse management on safety and security incidents during the shift


Order Management

Ensure all inbound/outbound orders are executed in a timely manner within the team to meet performance targets.Work closely with team members and take ownership of all the open orders and shipments during the shift and understand the blocking points when performance targets are not met.Guide the team members on system transactions and equipment.Monitor closely the daily workload situation and report to the team leader for resource adjustment when needed.Perform system and physical goods reversal for order cancellation and vendor returnConduct order processing in the correct sequence based on order priorityConduct order quantity changes and confirm on system.To carry out stock checks when requested.Ensure all DG shipments are handled according to IATA DG regulation


Process Management

Ensure that documented processes are followed, highlighting areas of improvement/change.Guide newcomers on the processes in Symbio for the day to day workSupport respective manager during internal and external audits on processes.


Reporting

Report open and completed order status to respective managerReport operational issues or challenges to respective HO for resolutionFacilitate in handing and/or taking over of shift

Secondary responsibilities

Assist respective manager of each function when coordinating urgent AOG despatches as and when required.Suggest process improvements and implement where agreed with the line manager.Assist to cover other areas within warehouse functions as and when required.To work in a back-up capacity mode as needed.

Job Requirements

Minimum ITE holder with 3-5 years of relevant experience.Candidates with supervisory experience will be advantageous.Numeracy skills.Working knowledge of English, both orally and in writingPC literacy, including word processing, spreadsheets and databases.Knowledge of Lotus Notes tools.Familiar with work-related routines under Satair’s ERP systemProcess knowledge - experience of working in a similar environmentTeam playerThorough and tidyAbility to multi-tasks across different warehouse scopePatient and cooperativeFlexible and proactiveService mindedCommunication skillsProblem solving skillsGood sense of urgency to meet KPIIntercultural understandingAttitude supportive of Satair values

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Satair Pte Ltd

Contract Type:

Permanent

Experience Level:

Professional

Job Family:

Programme & Project Management <JF-PP-PM>

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