The Role and the Company

Heidelberg Materials is seeking a Scale Operator based in Redmond, WA and reports directly to the Sales Admin/Scale Supervisor.

Heidelberg Materials provides the materials to build our future. Our future is sustainable. Our future is digital. And it goes way beyond cement, aggregates, and ready-mixed concrete. Heidelberg Materials North America operates more than 450 locations with approximately 9,000 employees in the U.S. and Canada.
  
Key Targets of the RoleThis position is responsible for running the scales, offer product information, print tickets for customers and deliveries, answer phones, take standard FOB orders, perform general office duties, and provide courteous customer service.What You Will Get To DoOperate the scale by performing the following:Verify job assignments previously scheduled and attach scheduled trucks to the appropriate order numberNotify drivers of the product to be loaded as necessaryWeigh loaded trucks and print customers tickets for signatureMaintain radio communication with loader operators and drivers. Acts as the liaison between the drivers, dispatchers and load operators and relay pertinent information as neededAnswer phones, take orders, promote customer service, and help drop-in customersCollect CODs from drivers and FOB (Freight On Board) customers and record the informationProcess credit card sales by typing in required information into credit card machine and record the information onto the COD reportAssist with inventory by collecting and entering data into the system.Process the courier bags daily for shipment to the local administration officePrepare and run reportsinventory reconcilingBasic Cleaning at scale housePerform other duties and assignments as required
Essential Experience and SkillsMust have high school diploma or general education degree (GED)Strong attention to detailExcellent customer service and communication skills: verbal, written, and electronicHighly dependable and ability to work in a fast-paced environmentSharp critical thinking and analytical skillsAbility and willingness to work additional hours as needed during peak periodsProficient PC skills, with experience in Microsoft Office and Outlook.Ability to write routine reports and correspondence
What we have to offerMedical, Dental, Vision, Health Saving Account (HSA), Health Reimbursement Account (HRA), Flexible Spending Account (FSA), Prescription Drug/Pharmacy benefit, AD&D, Short-Term & Long-Term Disability. Life insurance, Paid Bonding Leave, and Employee Assistance Program (EAP).401k – Retirement Plan.Additional Programs:  Teladoc (24/7/365 virtual doctor visits), Livongo (Diabetes management program), Ovia (Maternity and family planning & support), Progyny (Fertility assistance and guidance), 2nd.md (Industry-leading expert medical reviews).  Paid Vacation 15 days per year and Paid Sick 40 hours per year.Ten paid holidays.
Conditions of EmploymentSuccessful candidate must submit to post-offer pre-employment physical examination, drug/alcohol screen, and background check.Applicants must be residing in and currently authorized to work in the US
Work EnvironmentRole operates primarily a manufacturing environment where the conditions include moving mechanical equipment, inclement weather, heat, humidity, and elevated noise levels.