Position OverviewThe Scenic Supervisor is responsible for planning, designing and implementing the scenic projects for our business. They liaise directly with customers/clients to understand the brief, whilst offering support and guidance based on their knowledge/skills. The Scenic Supervisor is responsible for ensuring compliance on all warehouse/scenery policies, maintaining daily workspace standards, and successful completion of all daily tasks. This position will supervise the outbound/inbound functions, supports team member development and adequate staffing levels related to business needs. The Scenic Supervisor will report to the Warehouse Director.Key Job Responsibilities

Team Leadership and Development                                                                                                                                       

Embrace and foster the company’s Core Values.See the Big Picture by driving integration with the teams across all brands and regionsDirectly manage all day to day operations within the scenic department.Cultivate good working relationships between departmentsValue People by promoting a culture of high performance, accountability, and continuous improvement that values learning and a commitment to quality.Increase operational effectiveness by managing direct reports and communicating values, strategies, and objectives aligned with organisational goals.Evaluate the team’s efficiency and productivity using standards and KPI’s.Provide training and development opportunities for team members and ensure a safe work environment consistent with company values.Do the Right Thing by ensuring all safety practices and policies are being followedMain point of contact for suppliers and employees/freelancers on a day-to-day basis to ensure expectations and requirements are fulfilled

Scenic Delivery

Drive Results by ensuring daily tasks are completed on time.Design and create scenic items according to client specificationEnsure the relevant paperwork i.e. delivery / collection notes, requests etc are processed accordinglyMonitor inventory levels to maximise availability and utilisation for high demand productsEnsures high-accuracy physical inventory results and quality control and repair standardsMaintain scenic department in a neat and organised stateQuoting for jobs/events, and ensuring that purchase orders and invoices are raised accordinglyPlanning the booking for the onsite and workshop set builders

Customer Service                                                                                                                                       

Deliver World Class Service by working closely with internal customers to evaluate service levels and ensure all expectations are metEnsure the highest standards of service while maintaining operation efficiency and a cohesive relationship with other departmentsLiaising with the client where necessary to source all relevant scenic details (in particular identifying exceptional requirements).Attend meetings and site visits when required

Disclaimer:

The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within scope of work may be assigned at any time with or without notice, as necessitated by business demands.

Job Qualifications

Sound knowledge of construction and good spatial awarenessProfound knowledge of drawing programmes and planning tools (VectorWorks/CAD)EasyJob6 knowledge is an advantagePrevious supervisory/ management experience is essential·       Strong problem solving skills.Excellent verbal and written communication skills.Excellent organisational and time management skills with the ability to meet or exceed multiple concurrent deadlines.Leadership skills

Competencies

Communicates EffectivelyDecision QualityCollaboratesInstils TrustSee the big pictureDrive ResultsDo the right thingValue People