BayCare is currently in search of our newest Scheduler who is passionate about providing outstanding customer service to our community. BayCare’s top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.

 Position Details

Status: This is a full-time position.Shift: 8:00 AM to 4:30 PM (may vary)Days: Monday – Friday (no weekends)

The Scheduler is responsible for:

Effectively and efficiently addressing the needs of both internal and external customers when scheduling patients by carefully collecting demographic, insurance, and procedure information. Primary responsibilities are to accurately schedule procedures, deliver complex clinical examination instructions, document patient response to clinical questions, and keep the patient’s physician and hospital offices current with information about their scheduled procedures. Schedulers must be familiar with payer guidelines for balancing authorization requirements with scheduled appointment dates. In addition, perform general clerical support that includes answering telephones, data entry, communication, and other assigned duties. Must be flexible and willing to rotate shifts periodically. Must be able to travel within the BayCare Health System area using personal transportation.

Education

Required High School or EquivalentPreferred associate degree

 Experience 

1 year - Business Related; Or - 1 year - Healthcare; Or - 1 year - Customer Service

Specific Skills

Critical thinking skills; Computer skills appropriate to positionMedical Terminology use and understandingWork with a team; Written and verbal communication skillsTime management skills; Customer service skillsWork independently; Problem solvingCommunicate clearly with individuals at all levels of the organizationAnalyze systems and processes and problem solve solutionsOrganizational skills; Financial Management skills

Benefits

BayCare offers a competitive total reward package including benefits, paid time off, tuition reimbursement, 401k match and additional yearly contribution, yearly performance appraisals with merit increases, yearly team award bonus, community discounts and the chance to be part of an amazing team and a great place to work!

Equal Opportunity Employer Veterans/Disabled