**Overview** Virginia Mason Franciscan Health has exciting and rewarding careers with competitive salaries and benefits. We are a family of hospitals health care services and medical providers delivering compassionate care to people throughout South Puget Sound. We are part of Catholic Health Initiatives one of the largest not-for-profit health care systems in the country. **Responsibilities** **Responsibilities:** **Schedules patients for department services or studies based on physician referral.** + Calls patients to set up and confirm appointments; follows up to ensure that each referral is contacted and a disposition is reached; records cancellations and reschedules time slot. **Answers screens and directs telephone calls.** + Provides information in response to general inquiries from patients visitors staff and others. **Performs related general office/clerical support duties.** + Transfers patient data to internal forms and faxes paperwork to Admitting for patient pre-registration. + Assembles and processes charts for scheduled patients in accordance with established procedures. + Types collates and assembles documents; and photocopying/faxing reports files charts and related materials. + Proofs dictated reports for missing information and returns for correction distributes corrected copy to appropriate physician. + Monitors/orders standard office supplies. + Establishes maintains and updates files records accounts and other information as needed to support and document office activities. + Enters corrects and/or batches daily charges into automated system according to established procedures; reviews reports to validate that charges are accurate for services received; ensures that inaccuracies are corrected. **Qualifications** **Job Knowledge/Abilities** + Knowledge of modern office principles practices systems and equipment. + Knowledge of or ability to learn medical terminology and abbreviations. + Knowledge of or ability to learn established procedures relating to inpatient/outpatient admission/registration processes. + Ability to understand and apply oral and written instructions/guidelines to produce a desired result. + Ability to effectively organize and prioritize to concurrently handle multiple tasks. + Ability to schedule or re-schedule appointments in an accurate and timely manner. + Ability to demonstrate effective customer service skills and diplomacy with sometimes challenging persons and/or situations. + Ability to read understand and communicate in English sufficient to perform the duties of the position. + Ability to use office equipment and automated systems/applications/software at an acceptable level. + Ability to establish and maintain effective working relationships as required by the duties of the position. **Pay Range** $19.73 - $27.87 /hour We are an equal opportunity/affirmative action employer.