Schedules patient care activity in the office and facilitates flow of information between physician, patient, and the referring physician, via the call center. This employee will schedule/reschedule/cancel appointments, route messages to appropriate staff, utilize/work In Basket Messages, and make outbound phone calls to schedule referring patients. TCHOA Spine & Physical Medicine and Rehab Department Scheduler I Position. This is an in-office call center position located at 9250 Blue Ash Rd, scheduled at approximately 40 hours per week, Monday thru Friday from 8:00 am to 4:30 pm.