Sets up exams, procedures and tests for patients; handles customer service inquiries. Ensures the smooth operation by obtaining accurate and complete patient and insurance information. 1. Deliverquality customerservicebyansweringincomingphone callsor contactingpatientsbyphonetodetermineappropriateexam/test/procedureandschedulepatientappropriately. 2. Reviewscreeningformandobtain/verify patient and insuranceinformation to ensureaccuracy and completeness. 3. Ensurebestpossible customerservicebyproperly educating thepatienton the exam/test/procedurepreparationandansweringrelated questions. 4. Updatepatientrecord,includinganynotesnecessaryfor thetechnologist, customer,orfuturereference. 5. Followssite-specificprotocolsandkeepsprotocoldocumentationup-to-dateto ensurecompliance. _Required:_ + High School Diploma or GED. _Preferred:_ + Prior schedulingexperience. + Two years of experience, preferably in health care.