Scheduling Coordinator
Behavior Treatment & Analysis
Essential Duties and Responsibilities:
+ Answer employee calls regarding staffing/scheduling functions
+ Coordinates therapists schedules with compatible clients
+ Confirms and updates therapists availability schedules
+ Communicates with both therapist and clients in regards to session cancellations and/or changes in a timely manner
+ Schedules all new referrals to the appropriate therapist based upon client location,
service area and availability
+ Takes ownership of front desk operations, greeting clients, answering phone calls, and sorting mail
+ Answer emails and other written communication in a timely manner
+ Consults with Operations Manager and supervisors concerning scheduling needs to efficiently create processes that improve services and procedures
+ Perform other miscellaneous administrative duties as assigned
Qualifications/ Requirements:
+ Relevant experience, 1 year (Not Required but preferred)
+ Spanish and English fluency required
Licenses, Certifications
+ Driver's License (Required)
+ Fingerprint clearance (both DOJ and FBI)
Other Knowledge, Skills and Abilities
+ Team Leadership
+ Excellent written/oral communication
+ Relationship development
+ Solution-oriented problem solving
+ Excellent organization and planning
+ Systems management
+ Exceptional project and personnel management skills
+ Excellent ability to multitask and prioritize in a busy, fast-growth environment
+ Proficiency in MS Word, Excel and PowerPoint is essential
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