Responsibilities:
• Schedule production of windows for every builder/customer daily – utilizing weekly allocation
spreadsheet
• Answer incoming calls and/or emails from our customers
• Take ownership and quickly resolve any issues regarding builder’s installs
• Process and communicate daily scheduling updates via email and/or builder scheduling systems
• Consciously adhere to “locked” FeneVision required dates by Avanti team members
• Attend builder meetings for production pace and projected window install dates
• Review window packs in distribution centers and plant schedules daily
• Willingness to provide improved solutions to become more efficient; systems, reporting,
communication, labeling etc.
• Crosstrain, share best practices and continually learn other departments/locations roles and
dynamics for continuous growth
Skills/Knowledge:
• Punctual and reliable; be at work on time every day
• Problem solving skills required, willingness to learn
• Microsoft Programs experience – Outlook, MS Teams, and MS Excel
• Embrace, improve, and more importantly enjoy the opportunity to grow with Avanti
• Communicate professionally with team members, management, and our customers/vendors
• Consistency complete day to day tasks of a scheduling coordinator per typical routine
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The qualifications, physical demands and work environment characteristics listed below are
representative of the knowledge, skill, and/or ability required to successfully perform the job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions.
Education and/or Experience:
Must have High School Diploma, GED or prior experience.
Computer Skills:
Microsoft® Word, Excel and Outlook software applications. Will be expected to develop proficiency in
FeneVision (Avanti software) and be/become familiar with Apple iOS.
Communication Skills:
Excellent verbal and written English language skills are required as well as good public relations, public
speaking and customer service skills. Ability to read, interpret, understand and explain documents such
as product specifications or warranty manuals and customer orders. Ability to effectively present
information to others, gather information from others and respond appropriately to questions from
customers, coworkers, and managers. Must display excellent phone and email etiquette. Must be able to
present appropriate attitude for the situation when interacting with customers or coworkers.
Professional Skills:
Must be a team player and exhibit a strong desire to learn and promote self-growth. Must be pro-active,
self-disciplined, self-motivated and have a demonstrated ability to follow projects through to completion.
Attention to detail is required. Must be able to demonstrate organizational skills, prioritize tasks and meet
deadlines. Must be able to develop trust, respect, and confidence of customers, coworkers and managers.
Must present in a clean and neat physical appearance. Must be able to investigate issues and resolve
conflicts in the best interest of the business and our customers.
Mathematical Skills:
Ability to subtract two-digit numbers and to multiply and divide with 10s and 100s. Ability to perform
calculations using units of money, time, measurement, etc. Ability to apply basic concepts to general
math.
Physical Demands:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to
finger, handle, type or feel; reach with hands and arms; and talk or hear. The employee is occasionally
required to sit, stoop, or crouch. The employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral
vision, depth perception, and ability to adjust focus. Time commitment required of this position will vary
based on business needs.
Work Environment:
The work environment with this job primarily includes the typical office environment. The noise level of
this job is typically moderate. Employees in office positions may occasionally enter warehouse work
areas.