The Home Health Scheduling Coordinator is an on-site position, coordinating the clerical and scheduling functions for the multidisciplinary team under the direction of the Clinical Manager. **Responsibilities:** + Attend compliance training and adhere to the organization standards of conduct, policies and procedures. + Focus on customer service and continually strive to perform the duties of their job in a manner that results in optimal patient satisfaction. + Identify, develop, and participate in process improvement opportunities within the home health agency that will enhance the quality of the services provided. + Perform duties and job responsibilities in a fashion which coincides with the service management philosophy of UPMC toward patients, visitors, staff, peers, physicians, and other departments within the organization. + Completes payroll duties as assigned + Calls all new patients for an Admission visit or Resumption of Care visit + Performs visit verification activities daily. Verifies visits provided to visits ordered, scheduled, documented, and notifies Clinical Manager of discrepancies + Responsible for maintaining the team master schedule and visit verification + Performs scripted Welcome Calls and Outreach Calls to all new patients + Coordinates with Clinical Manager and Intake to schedule all patient admissions, and initial visits for internal multidisciplinary referrals + Coordinates scheduling of homecare patient visits based on patient needs, productivity expectations and staffing, with assistance of Clinical Manager + Process, reconcile and distribute patient information as needed + Accept patients, family and staff telephone calls and facilitate communication between team members. + Update patient information, print patient information and reports as required and/or directed. + High school diploma or GED required. + 1-year related work experience preferred. + Competency with PC preferred. + Knowledge of medical terminology preferred. **Licensure, Certifications, and Clearances:** + Act 34 **UPMC is an Equal Opportunity Employer/Disability/Veteran**