Position Summary:
Are you ready to embrace an exciting opportunity as a Patient Scheduling Specialist? In this role, our Scheduling Specialists play a pivotal role in handling inquiries from callers with precision and efficiency. You'll be responsible for accurately documenting inquiries from patients and providers, facilitating the screening process, scheduling appointments, and guiding patients to the appropriate providers, services, or level of care. Your role also involves equipping patients with essential information to make the most of Carle's services, and you'll serve as a vital link in communication between yourself, providers, and patients to ensure that patient's needs are met.

 Once you've proven your capabilities onsite (for a minimum of 12 months), you'll have the opportunity to work from the comfort of your own home. We invite you to become a valuable member of our growing team here at Carle.

This position is responsible for accurately screening and completion of callers' inquiries by telephone. Responsible for accurately documenting inquiries from patient and providers for screening, scheduling and directing patients to appropriate providers, services or level of care. Provides information to patients to fully utilize and benefit from all of Carle services. Facilitates communication between self, providers, and patients to ensure that needs of patient are met.