Comforting Home Care by Phoebe is a premier non-medical home care agency, seeking a compassionate scheduling supervisor. This is a Part Time\/ Full Time in the office position for our Allentown, PA office. The ideal candidate will be compassionate and dedicated to providing quality customer service to our Clients and Caregivers. This position has evening on-call responsibilities 2 to 3 evenings a week and requires working Saturdays and Sundays in a rotating schedule with the other Direct Care Supervisors. The daytime in office hours for the position are between the hours of 8:00 am - 4:30 pm. We are seeking an individual that enjoys helping others, wants to make a difference, and is compassionate. This position is searching for the right candidate that enjoys working on a daily basis and providing quality customer service and care.\n

SUPERVISOR ESSENTIAL FUNCTIONS:\n\nCoordinates the schedules for Direct Care Workers and Clients on an on-going basis taking into consideration the number of hours approved and requested.\nWorks closely with nurses and clients\/families to ensure optimum staffing.\nProvides on-call support some evenings during the week, along with working every other weekend, and Holidays.\nCompletes general office tasks such as answering phones, greeting visitors, scheduling, etc. Identifies staffing needs and reports needs to the nurses.\nPractices and promotes positive staff, client, and family relations.\nMonitors and ensures that staff, clients, and families have resources for effective and efficient services.\nPractices and promotes patient\/family advocacy and facilitates the maintenance of ethical practice.\nMaintains employee and client files including tracking and reporting on missing\/deficient items. Completes and maintains documentation, files, and records as required.\nOther duties as assigned.\n\n

EXPERIENCE:\n\nExperience in scheduling or staffing is preferred. Previous experience as a direct care worker would be beneficial but is not required.\nMust have PA Driver's License\nCustomer Service\nCaregiving experience strongly encouraged\n\n

If you are interested please apply today. We look forward to speaking with you!