**What you'll bring to the team** **🎓 Schools & Groups Coordinator** 📍 _Location: LEGOLAND Discovery Center Dallas_ 🕒 _Full-Time | Flexible Schedule Required_ Are you passionate about creating unforgettable group experiences? 🚌✨ Do you love connecting with people, staying organized, and making magic happen behind the scenes? If so, we want YOU to be part of our team at **Merlin Entertainments** ! 🌍🎢 **Qualifications & Experience** **💼** **What You’ll Be Doing:** As our **Schools & Groups Coordinator** , you’ll be the go-to person for all things group reservations — from first inquiry to the moment our guests walk through the door. You'll manage bookings, build relationships with schools and community partners, and help execute incredible group visits that leave everyone smiling! 😄🙌 **🎯 Your Key Responsibilities:** + 💬 Build and maintain relationships with schools, travel planners, and group leaders. + 📅 Handle reservations and guest inquiries from start to finish. + 🎉 Welcome groups onsite and ensure a magical experience! + 💼 Assist with the coordination and execution of special events and promotions. + 📈 Track and report weekly/monthly bookings and revenue. + 🛠️ Collaborate with the marketing team to drive group business and assist with campaign initiatives. + 📚 Coordinate familiarization tours, trade shows, and client education programs. + 🔁 Maintain continuous communication with clients and internal teams. + 📣 Represent the attraction at events and meetings to promote the brand and drive visitation. **🎓** **What We’re Looking For:** + ✅ High School Diploma or GED required; college degree preferred. + 📞 At least 2 years of customer service experience (call center experience is a plus!). + 🧠 A multitasker who thrives in a fast-paced, guest-facing environment. + 💻 Strong computer skills, including Microsoft Office (Word, Excel, Access). + ✨ Positive attitude, proactive mindset, and a passion for creating amazing guest experiences! **🧳** **Additional Perks & Info:** + 🏖️ Outstanding Paid Time Off (PTO) to relax, explore, and recharge. + 🩺 Excellent medical, dental, and vision coverage. + 🎟️ **Merlin Magic Pass** — Enjoy free admission for you and your loved ones to Merlin attractions worldwide! + 🌟 Fun, dynamic team and a workplace where _every day is different!_ **⚠️ Additional Requirements:** + Must be flexible to work occasional evenings, weekends, and holidays. + May require occasional local travel. + Must be able to lift up to 10 lbs and move throughout the attraction with or without reasonable accommodation. + Must adhere to health & safety policies and procedures in line with Merlin Entertainments standards. **🧠 Core Competencies:** + 🧩 **Adaptable:** Comfortable navigating changing priorities. + 🤝 **Collaborative:** Thrives in a team-first environment. + 🗣️ **Communicator:** Clear and professional in both writing and speaking. + ✅ **Accountable:** Delivers on commitments and takes initiative. Join us and help make every group visit ✨ unforgettable ✨ while having a blast doing what you love. Let’s create joy, learning, and adventure together! 🔗 **Apply Today!** **Benefits** 🎉 **Benefits of Joining Merlin Entertainments!** 🎉 🏥 Excellent Health Care Options: Comprehensive medical, dental, and vision coverage. 🌴 Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge! 🎢 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡 🏆 Recognition Programs and Rewards: Celebrate your achievements and hard work! 💼 401(k) Program: Save for the future with company matching contributions. 📚 Tuition Reimbursement Programs: Get support for further education and career growth. 🚀 Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us! Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨ **Pay Range** USD $18.50/Hr. Submit a Referral (https://careers-na-merlinentertainments.icims.com/jobs/8767/schools-and-group-coordinator/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834381883) At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry. **Location (Country-State-City)** _US-TX-Grapevine, TX_ **Job ID** _2025-8767_ **Employment Type** _Full-Time_ **Offer/Contract Type** _At Will (US Only)_ **Location Name** _LEGOLAND Discovery Center Dallas_