Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagramming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients.

As a Monitoring & Observability Engineer at Kyndryl, you will play a key role in specific project deliverables and will work on improving current processes to reduce business outages by building, testing and deploying robust monitoring solutions for the enterprise workloads. This is a full hands-on position that requires previous experience building, deploying and maintaining monitoring solutions especially ScienceLogic for large-scale environments across on-prem and public cloud environments.

Responsibilities Includes:

Advise clients on the design, implementation, and optimization of monitoring and observability solutions.

Work closely with business owners to analyze specific needs and use cases related to monitoring and observability. Translate these requirements into tailored solution concepts that align with their business objectives.

Customize ScienceLogic’s capabilities according to business needs by developing bespoke dashboards, reports, alerts, and integrating the platform with other systems in close collaboration with enterprise tooling team.

Continuously assess and refine monitoring configurations to optimize system performance, reduce downtime, and improve visibility into infrastructure and application health.

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Experience

5+ years of in-depth knowledge and hands-on experience with monitoring and observability solutions, especially ScienceLogic.

Strong understanding of IT infrastructures (cloud, on-premises, containers, microservices) and their monitoring and performance optimization. 

Experience advising clients on complex IT projects, preferably in the monitoring and observability domain.

Proficiency in adapting and extending dashboards, alerting rules, reporting, and integrations within ScienceLogic.

Excellent analytical and problem-solving skills.

Effective communication and collaboration abilities.

Preferred Technical and Professional Experience

With bachelor's degree or master’s degree.

ScienceLogic Certification would be an added advantage.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.