REQ#: RQ197380Public Trust: None Requisition Type: Pipeline Your Impact

Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defense’s mission to keep our country safe and secure.

Job Description

Seize your opportunity to make a personal impact as an ITSM Process Lead supporting USSTRATCOM. GDIT is your place to make meaningful contributions to challenging projects, build your skills, and grow a rewarding career.

At GDIT, people are our differentiator. As an ITSM Process Lead supporting USSTRATCOM in Offutt AFB, you will help ensure today is safe and tomorrow is smarter.

USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies. SCITLS will be a key component that will ensure mission success and the safety of the U.S. and its allies by providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments.

HOW ITSM PROCESS LEAD WILL MAKE AN IMPACT

Establishes and oversees governance frameworks, to include ITSM4Gov tailored to SCITLS, working with the government, processes, and controls to ensure program operates effectively and aligns with strategic objectives.Ensures compliance, accountability, and performance measurement across all program areas.Works closely with program leadership, stakeholders, and compliance teams, providing structure and guidance through the continuous refinement and maturing of ITSM4Gov cross-functional management processes needed to deliver consistent, high-quality outcomes aligned with DoD and SCITLS requirements and to ensure swift resolution of outages and efficient and effective daily operations.

WHAT YOU’LL NEED TO SUCCEED:

Education: BA/BS or equivalentRequired Experience: 8+ years of experienceSecurity Clearance Level: Top Secret with SCI eligibilityDesired certification: ITIL 4 FoundationLocation: Offutt AFB, NE

GDIT IS YOUR PLACE:

Full-flex work week to own your priorities at work and at home401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidays

#SCITLS