You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Scrum Master

Job Description

The Scrum Master helps build high-performing teams by providing support with product delivery utilizing a deep understanding of Agile principles and team dynamics. The Scrum Master teaches the team Agile practices, facilitates Scrum ceremonies, and shields the team from external distractions. The Scrum Master brings the Product Owner and the team together and helps them understand each other’s roles and key objectives. This individual is also a personal coach for team members and an innovator who constantly seeks continuous improvement. One Scrum Master works with one Agile team.

Responsibilities

Monitor Scrum processes and support Product Owner on release planning and backlog managementBuild high performing teams who produce successful deliverables and work effectively via individual and team coachingStrengthen the team’s understanding of Agile / Scrum principles and ensure application of these practicesEnsure the team’s actions are aligned with the project goals and visionBring transparency to Business, IT, and Operations organizations about the team’s progress and Agile processesIdentify trade-offs between short and long-term benefits to drive shared vision between the team and Product OwnerFoster a continuous learning environment, helping teams adapt to changing circumstances

Key Skills

Domain Expertise

Familiarity working in Agile and Scrum environmentsCertified Scrum Practitioner (CSP) or Certified Scrum Coach (CSC) idealDelivery or software development background a plus

Agile Experience

Experienced in or excited to learn Agile way of working (e.g., quick iterations with done better than perfect)Experience in working as a member of an Agile Delivery Team is an asset

Individual Skills

Strong communication skills, ability to share information promptly and clearlyStrong team leader able to assess team spirit, facilitate positive team dynamics, and drive necessary actions to improveExcellent problem-solving, organizational and analytical skillsAbility to coach and mentor multiple roles on a Scrum team; skilled in building relationships and navigating through organizationsExperience coaching development teams is a plus

Mindset and Behaviors

Assertive, with the confidence to be voice of authorityBrings a high-energy and passionate outlook to the job and can influence those
around themAble to build a sense of trust and rapport that creates a comfortable & effective workplace

Job Category:

Project Management - Systems

Posting End Date:

07/02/2025