Agile Scrum Master/System Analyst
Fidelity’s Workplace Consulting Digital Solution Technology team designs, develops, implements, and supports a suite of custom client digital applications along with digital product offerings. We are enthusiastic about delivering innovative solutions that exceed our customers’ needs. We adopt diversity of thought and experience. The team thrives with a steadfast dedication to innovation which promotes a culture of continuous improvement and significant product advancement. This is a fast-paced technology group that adopts modern technologies to build powerful tools and deliver an outstanding end user experience.
You will enhance your technical skills with an enthusiasm for orchestrating innovative solutions, fostering engaging experiences, and delivering high business value outcomes for our customers. You will collaborate with other leaders to establish the standards for the teams, influence the strategic decisions, and help set work priorities. You are committed to developing your own expertise and knowledge to bring the latest thinking to your role to empower others with that knowledge.
The Value You Deliver
Assist the Agile Scrum team adhere to Scrum theory, practices, and rules
Coaching the squad and organization in its Agile adoption
Work with the Squad Leader and squad to ensure all work is tracked in the backlog, scrum team capacity is utilized effectively, and work is accurately balanced across team members
Collaborating closely with the Squad Leader to plan and execute the highest priority work as per the quarterly roadmap
Guiding the squad and organization on how to use Agile practices and values to delight both internal and external customers
Understanding the product features and breaking them into clear and concise stories with well-defined business value and acceptance criteria
Maintaining a strong focus on execution/delivery, helping to identify and remove blockers the team is facing
Encourage Agile behaviors, reinforcing practices, norms, ceremonies, and supporting the overall program team’s performance and efficiency
Ability to work across technology, business, and operational functions at an enterprise level
Ability to adapt well to change in direction and priority in an Agile environment
Encourage and enable agile ways of working and take a continuous improvement approach
Work closely with Product Area, Squad/Chapter Leads, Scrum Masters, and other team members to help ensure that strategy and execution are aligned.
Work with team to deliver incremental objectives and to help ensure strategy and execution alignment.
Facilitate frequent cross team events to ensure teams are in sync
Help manage and track both key dependencies and technical impediments impacting the program.
Developing artifacts that articulate both business and technical needs and support efficient and effective solution delivery; ex. functional and non-functional user stories, process maps/workflows, system diagrams
Ability to assess and integrate latest information and requirements into plans seamlessly
The Expertise and Skills You Bring
Scrum Master certification to play Agile Scrum Master role for a development team that is diligently applying Agile principles, practices, and theory.
Experience working with Enterprise tools such as Confluence, FlowMetrics, Jira, and Miro
Eager to learn about technical agility – DevOps, CI/CD, branching and merging strategies, deployment strategy
Ability to identify and assess technology solutions, noting both the technical and operational (people/process) dependencies
Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Agile approach (example: numerous Burn-down techniques, numerous Retrospective formats, handling bugs)
Knowledge and/or experience with widely successful Agile techniques, tools & approaches: User Stories, TDD (Test Driven Development), Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games, Jira, Burn-down techniques
Understanding of the following Agile tools: JIRA, Miro, and Flow Metrics
Team mentality with strong engagement and ability to understand strategy and decisions
You are intellectually curious and enthusiastic about learning new skills, and model a culture of continuous learning, mentoring, and coaching
The role will involve business requirements review, systems requirements and capability analysis, solution design, and working closely with business partners and the development team.
Strong proficiency and experience with agile practices, processes, and artifacts, and in applying scrum methodologies in a software development environment.
Experience in interpreting agile metrics to help identify and drive improvement opportunities, with a proven passion for mentoring and supporting teams.
Experience in using tools such as JIRA and Confluence, with a deep understanding of JIRA Scrum Boards
Experience in tracking and reporting on team progress in an agile environment
Scrum Master certification (CSM/PSM) preferred
Knowledge of Cloud concepts, Middle Tiers (API), and Web applications built on Angular
Financial services experience preferred
The Team
Fidelity Workplace Consulting (FWC) is composed of over four hundred professionals who advise clients on the management of their domestic and global benefits. We are a fast-growing business within Fidelity, providing a broad range of services that touch on every area of benefits design, strategy, funding, communication, and delivery. We are reinventing the consulting experience for our clients through our dedication to responsiveness, expertise, and accuracy. While we focus on working with the Fortune 1000, we also work with Fidelity clients of all sizes. The Digital Solutions team is a shared service within FWC, made up of individuals who lend their skills and expertise towards the implementation, launch and ongoing maintenance of benefits-related microsites, tools, and other online solutions. For more information, please visit this link: https://www.fidelityworkplace.com/s/workplaceconsulting
Fidelity will accommodate associates with disabilities who need adjustments to participate in the application or interview process, or to perform the essential functions of their job.
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