About this opportunity:
This is a key leadership role within SDA&P reporting to the Head of SDA&P. The MSN BA is executing on a long term strategy to move over to Google Cloud Platform. As a result we are looking to put in place a new FinOps function within SDA&P and we need a strong experienced person who can design, implement and manage this new FinOps function.
The candidate will need to demonstrate strong experience of running a FinOps function. They will need to have experience of collaborating and successfully delivering across a complex distributed matrix organisation containing multiple stakeholders (e.g. Global Finance, Sourcing, Operations, etc), breaking down the barriers, possessing experience of designing, establishing and implementing a FinOps function within a global cost obsessed organisation.
Ericsson invites you to join our team as a Service Delivery Line Manager. This dynamic role is focused on supporting service sales directly or indirectly through the allocation of our team's resources. As a Service Delivery Line Manager, you will play an essential role in aligning with and understanding our overarching Service Delivery Processes, Models, Tools, and Strategies. Safety is paramount in our operations, with all work being carried out within Occupational Health and Safety requirements. This opportunity requires the management of both our internal workforce and our ARPs/ASPs. Acting in accordance with the respected Ericsson Leadership Framework, the successful candidate will promote the organization's corporate values, ethics, and culture, driving optimum performance.
What you will do:- Implement Performance Management for the correct understanding and adherence to processes, methods, and tools.
- Conduct Resource and Competence Management to ensure cost-effective allocation of quality resources.
- Oversee unit finance to guarantee a secured budget for the unit.
- Assure service delivery execution aligned with well-defined KPI/SLA/targets for contract-conforming deliveries.
- Collaborate with and support service sales to back our delivery.
- Apply the Service Delivery Strategy, translating strategic plans to the unit level.
The skills you bring:- Competency Management, SRM Process, Merlin and data analytics.
- Capacity Planning, SRM Process, forecasting tools and data analytics.
- Strategic Planning.
- Sales process.
- Financial structures for Service Delivery.
- Work Level Agreement (WLA) and Service Level Agreement (SLA).
- Financial Acumen.
- Customer Insights.
- Employee Performance Management.
- Market insights.
- Ericsson Business Processes Knowledge.
Job Stage Description Overview : Manages large teams of professional employees or programmes with accountability for the performance and results of the teamKnowledge : Requires in-depth business understanding deploying a full range of operational management skills Leadership : May lead business area teams / programmes with moderate resource requirements, risk and /or complexity Complexity : Evaluates key business challenges; directs the development of new or innovative solutionsContribution : Guided by the organisation business area plans, impacting the department results by supporting and funding programmes, products, services and / or technologiesInteraction : Persuades managers and leaders to take action and / or negotiates with external partners / vendors / customersBehaviors Ethics and ValuesCollaborationStrategic ThinkingAdaptabilityLeadershipBuilding RelationshipsWhy join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
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Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: United Kingdom (GB) || Reading
Req ID: 759141