You will be part of our Sea Logistics team, adding your leadership expertise + skills to the delivery of growth + customer base. Your Role You will focus on customer engagement, satisfaction, retention + reactivation of customers through high levels of service quality + close collaboration with our Customer Care Locations (CCL). You will steer + leverage the capabilities of your direct team, sales channels + our network.\r\nYou will set margins for pricing requests across all trades, taking a variety of elements into consideration (market levels, industry specifics, customer requirements + price sensitivities) while trading off against procurement levels + internal policies to maintain a profitable gross yield Your Responsibilities • To develop strategies + plans for assigned trade lane to generate revenue + increase client base.

• To conduct market research on various business opportunities + create proposals, ensuring correct pricing +solutions are available.

• To maintain + strengthen carrier relationships on operational levels, supporting sea logistics procurement + carrier relation management.

• To execute pricing strategies by liaising on pricing + request for quotation (RFQ) preparation.

• To actively exchange information + knowledge with your team + other stakeholders to gain new, retain + further develop existing accounts.

• To provide timely responses to rate requests, finding mutual solutions for profit maximization.

• To set selling prices within given bandwidth as per local conditions + pricing policy.

• To direct the organization to book shipments based on carrier agreements or lowest price, ensuring full transparency.

• To coordinate + assist business owners for non-standard RFQ related requests.

• To ensure that databases are maintained with up-to-date pricing information + drive continuous improvements through feedback.

• To lead + drive the development of new business, while growing existing accounts to their full potential.

• To own, monitor + drive all sales activities of customers within your control, ensuring prospects are identified, qualified + nurtured through the sales pipeline to close profitable + sustainable customer deals.

• To provide support during sales calls + create customer-specific value propositions.

• To provide up-to-date market + pricing information to stakeholders, setting pricing bands in line with local conditions + yield targets.
Your Skills and Experiences Technical Skills:
• Expert knowledge in Microsoft Excel.

Analytical and Communication Skills:
• Strong analytical skills.
• Excellent communication skills with meticulous attention to detail.
• Outgoing personality, capable of presenting and explaining subject matter to both internal and external stakeholders.

Project Management:
• Ability to manage multiple deadlines and projects, working well under pressure.
• Ability to work independently, taking ownership of deliverables.

Interpersonal Skills:
• Effective interpersonal skills, including proven abilities to listen, comprehend, and communicate clearly and concisely to achieve positive results.

Organizational Skills:
• Exceptional prioritization and organizational skills.