Design training material
Conduct trainings for new hires
Coordinate trainings with the process specialists, team leaders and team managers, in order to collaborate with them to determine the most effective method for training based on the topic and audience
Keep the training matrix updated
Identify training needs by evaluating strengths and weaknesses in each team
Observe and evaluate results of training programs
Provide train-the-trainer sessions for process specialists, team leaders and team managers
Manage implementation of new processes or major changes to existing processes or expansions of existing processes, especially where increase of personnel is required
Coordinates JIRA Project Tool for SSC implementations and makes sure all necessary implementation steps are fulfilled in a timely manner.
Amending and revising trainings as necessary, in order to adapt to changes occurring in the work environment.
Having an understanding of e-learning techniques, and where relevant, being involved in the creation and/or delivery of e-learning courses
Have agility to comprehend new concepts, content, and processes and convert knowledge into effective training programs and materials
Determine overall effectiveness of trainings and make improvements
Acclimate new hires to the business and conduct orientation sessions
Choose appropriate training methods per case (simulations, mentoring, on the job training, professional development classes, etc.)
Coordination of implementation process bringing together both Process Owners as well as SSC Teams in an efficient and timely manner
Your Skills and ExperiencesBachelor's Degree or College Level
1-2 years of Leadership experience
Preferred 2-5 years of experience in Sea Logistics/Sea Freight Forwarding
People Oriented
Communication Skills
Organizational and time management abilities
Ability to learn and work with systems
Excellent communication skills
Can work during Public Holidays and Night Shift
Good Reasons to Join We offer opportunities where you can grow your expertise, shape processes and deliver innovative solutions. We are continuously growing our local and global network and our product portfolio creating career opportunities in different fields of work worldwide. We deliver high quality solutions to our customers and are proud to be a leader in the logistics industry.