We are hiring for a seasonal position that will be February 1st 2025 - April 30th 2025.
This positon is located at: 975 South US Hwy 1 Fort Pierce, FL 34950
THIS IS A FULL TIME SEASONAL POSITION 40 hours per week
Pay is $16.50 /hr
Apart from religious observations, must be available to work the schedule below
Monday: 7:30am-5:00pm
Tuesday: 7:30am-12:00pm
Wednesday: OFF
Thursday: 7:30am-12:00pm
Friday: 7:30am-5:00pm
Saturday: OFF
Sunday: OFF
The Customer Service Representative provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and service techniques. Facilitates rental process; verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Pleasantly handles and resolves customer questions, comments, and complaints while working face-to-face in city/market locations. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards.
Responsibilities Perform various administrative/data entry functions such as: assign incoming files, research and process invoicesProvide a high level of customer service by assisting rental branches and their needs over the phone which could include: reservation needs, coverage verification, call routingProvide information and resolution for customers, insurance companies, dealerships, repair shops and rental branchesManage outgoing calls for rental management for customers, insurance companies, repair shops and dealershipsPerform miscellaneous and back up job-related duties as assignedResponsible for notifying management of process concerns as needed
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled
Qualifications Must be at least 18 years oldHigh school diploma or GED equivalent requiredMust have at least 1 year prior customer service retail or administrative support experienceMust have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 yearsNo drug or alcohol related conviction on driving record in the past 5 yearsMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the futureMust be able to understand, read, write and speak EnglishMust be willing to accept $16.50/hourApart from religious observations, must be available to work listed schedule