About

Macy’s is proudly America’s Department Store. For more than 160 years, Macy’s has served generations at every stage of their lives. Our customers come to us for fashion, value and celebration.

Macy’s Marketing delivers a healthy, profitable customer franchise that is growing through engagement and acquisition. Our team leads strategic initiatives such as personalization and monetization, as well as our Star Rewards Loyalty program.

Take the helm of one of the world’s most beloved brands and help bring it to life for our customers. As part of our team, you’ll own, guide, and direct marketing efforts, motivating our customers to strengthen their relationship with our brand. Constantly creating, innovating, and exploring the new, you’ll drive customer engagement and loyalty while sparking excitement.

Job Overview

The Train Conductor is talent-based position for Macy’s Santaland intended to provide interactive entertainment for customers outside of the walk-thru installation and queue. 

Essential Functions:

Greet and interact with guests Welcome them aboard the Santaland Express Distribute Santaland passport cards 

Qualifications:

Education/Experience:

Theatrical, acting and/or performance arts experience required Exceptional customer service skills required

Communication Skills:

Knowledge of a second language helpful Strong interpersonal and communication skills

Reasoning Ability:

Must have the ability to work independently with minimal supervision Must be able to multitask in a fast paced environment Present a professional image consistent with Macy's brand values

Physical Demands:

Prolonged standing and walking required

Other Skills:

High level of positive energy required Strong improvisational skills required

Work Hours:

Flexible with scheduling and available to work retail hours which may include day, evening, weekends and/or holidays

Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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