Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.

Secretary - Outpatient Physical Therapy - Mercy Health

Shift/Schedule

Full Time - Scheduled for 40hrs/wkShift/Schedule -Days/Afternoons Monday-Friday

THIS IS A COLLECTIVE BARGAINING UNIT POSITION

Responsible for the accurate, efficient and courteous scheduling, pre-registration and registration of patients.   Completes outpatient charts with copy of face sheet and referral from physician.  Makes sure an appropriate referral has been made and, if needed, contacts physician’s office for accurate diagnosis.   Billing experience, IDC-10, coding and CPT terminology required.  Completes abstracting for each patient.  Orders supplies and performs general receptionist duties for the Rehab department.  Multiple locations, variable day time hours.

Minimum Knowledge, Skills and Abilities

High school diploma or equivalent is required as well as knowledge of medical terminology and coding practices.

Approximately one to two years previous secretarial experience required; preference in providing support to multiple individuals/departments in fast-paced environment. 

Successful completion of medical terminology course

Prior registration experience preferred.

Computer skills – PMM and Excel strongly preferred

Strong interpersonal and communication skills; will have extensive contact with patients and need to be welcoming and accepting of diverse population.

Good telephone skills; independent worker

Accurate typing skills at 35 wpm

Working Conditions

Office environment with little exposure to dust, noise and temperature.  Ability to concentrate and pay close attention to detail 80% or more of work time. Hours and duties need to be flexible based on patient needs

Reporting Relationships

Reports to the Director of Rehabilitation Services

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com