Founded in 1955 Dignity Health – Northridge Hospital Medical Center is a 394-bed acute care nonprofit community hospital located in Northridge California. The hospital offers a full complement of award winning services including the Leavey Cancer Center a cardiovascular center stroke center the Center for Assault Treatment Services a pediatric medical center and the only pediatric trauma center in the San Fernando Valley. As a leading provider of compassionate high-quality and affordable patient-centered care we share a rich legacy with Dignity Health one of the nation’s five largest health care systems. We are part of a 21-state network of nearly 9000 physicians 62000 employees and more than 400 care centers. Visit dignityhealth.org/northridgehospital for more information.
UNIT SECRETARY (8HR)
Medical Surgical Telemetry
Northridge Hospital Medical
The Unit Secretary will provide a variety of task that lead to a high level of customer satisfaction in the most cost-effective manner with respect and dignity. Under the direct supervision of the licensed personnel coordinates clerical support and receptionist functions in accordance with hospital policy and Medical Telemetry Services. The Unit Secretary will transcribe transmit and place physician orders to appropriate area under the direction of the RN; will arrange for the efficient and timely admissions of all patients. Unit Secretary will also provide relief to Monitor Tech classification, as needed, and must be competent to function in this capacity as well. Responsible for completion of patient discharges and transfers via hospital computer system. Maintains an organized and professional work area.
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Responsibilities
Works collaboratively with all staff to ensure excellent patient care and satisfaction. Assists licensed personnel in scheduling patient activities, tests, and follow-up care.Clerical Support: Performs a variety of clerical duties, including: printing and preparing documents, scanning and faxing medical records, maintaining the organization and cleanliness of the unit and workstation (e.g., maintaining the thin chart system, organizing charts).Unit Operations Support: Contributes to efficient unit operations by welcoming patients and families, directing visitors, providing information, and assisting with discharge calls and follow-up.Communication and Technology: Utilizes Dignity Health approved phone etiquette, answers phones, and follows up on calls as needed. Effectively utilizes electronic applications (e.g., email, LMS, EHR, Tele-Tracking) to support unit operations, patient flow, and reporting (including running reports and performing audits as requested). Documents and communicates information effectively to both internal and external personnel. Responds to patient needs via the call system.Interpersonal Skills: Establishes and maintains positive relationships with patients, visitors, and hospital personnel while maintaining strict patient confidentiality.Additional Duties: Performs other related duties as assigned, including relief coverage for Monitor Tech functions.
Qualifications
Minimum one (1) year of medical clerical duties in a healthcare environment required. Previous exp as a Monitor Tech in an acute setting required.High School Graduate or equivalent required.Successful completion of an approved basic arrhythmia requiredCurrent AHA BLS card required.Completion of an accredited/approved medical terminology course preferred.LA City Fire Card required within 90 days of hire.
This position is represented by SEIU UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.