**39405BR** **Extended Job Title:** Section Coordinator **Org Level 1:** Texas Tech Unv Hlth Sci Ctr El Paso **Position Description:** Coordinates a section in a department that has institutional oversight responsibilities. Responsibilities involve the coordination and supervision of the various functions and aspects of a specific program or departmental project as well as the monitoring of program staff and operational procedures. Work is performed under general supervision with evaluation based on results obtained. May supervise program staff, volunteers and/or students. **Requisition ID:** 39405BR **Travel Required:** Up to 25% **Major/Essential Functions:** + Data Analysis: Ability to systematically collect, manage, maintain, analyze, interpret all data related to institutional Performance Improvement and make recommendations that will impact positively on patient care delivery plans and goals. + Complaint and Grievance Management: Receive and document complaints or grievances from patients. Enter grievances into the complaint/grievance form accurately and promptly. + Medical Records Review: Conduct reviews of medical records to ensure accuracy, completeness, and compliance. Assist in audits and assessments related to medical record documentation. + Meeting Coordination and Documentation: Potentially schedule meetings related to quality improvement initiatives. Take minutes during meetings and distribute them appropriately. + Adhere to all TTUHSCEP policies, procedures and processes. + Personally demonstrate, display, and act in accordance with TTUHSCEP’s values (Service, Respect, Accountability, Integrity, Advancement, and Teamwork). Actively promote and encourage staff across the institution. + Utilize multiple data sources to create easy to understand reports + Perform all other duties as assigned. **Grant Funded?:** No **Minimum Hire Rate:** Compensation is commensurate upon the qualifications of the individual selected **Pay Basis:** Hourly **Work Location:** El Paso **Preferred Qualifications:** + Knowledge of Joint Commission standards and regulatory requirements in healthcare. + Ability to deal effectively and professionally with physicians, students, and staff. + Strong organizational and time management skills. + Ability to work independently with minimal supervision. + Strong knowledge of Excel, Word, Outlook, and PowerPoint. **Campus:** HSC - El Paso **Department:** Quality Improvement Elp **Required Attachments:** Resume / CV, Transcript **Job Type:** Full Time **Pay Statement:** Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. **Job Group:** Office and Admn Wkrs All Other **Shift:** Day **EEO Statement:** As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. **Required Qualifications:** + Bachelor's degree plus two (2) years related experience; OR + Combination of education and/or related experience to equal six (6) years. **Does this position work in a research laboratory?:** No **Jeanne Clery Act:** The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website (https://www.ttuhsc.edu/emergency/clery-report.aspx) .