Overview As part of ongoing digital transformation, there is a growing need for junior talent to strengthen sustain & operations. This role is designed to provide hands-on experience in monitoring, troubleshooting, and supporting integration workflows, while building capabilities in Java, API management, and cloud-native development. Responsibilities Main Accountabilities / Deliverables: Monitor and support application interfaces, ensuring timely resolution of incidents and issues. Assist in debugging and troubleshooting Java and Spring Boot applications under senior guidance. Support API testing, validation, and integration activities. Participate in production migrations, patch updates, and sustain activities. Document recurring issues, fixes, and standard operating procedures for operational excellence. Collaborate with senior analysts and developers to learn and adopt best practices in sustain & operations. Cross-Functional Collaboration: Works with senior IT analysts, developers, and business teams to resolve incidents. Coordinates with integration teams and infrastructure teams for fixes and migrations. Provides status updates to stakeholders on operational issues. Qualifications Bachelor’s degree in Computer Science, Information Technology or a related field understanding on ITSM, Java production support, SLA Governance, Reporting & Service Delivery Expereience 1-3 Years