Responsibilites:
Provide Tier 1/2 support to security analysts by analyzing and investigating security incidents escalated by them
Conduct in-depth investigations and work with stakeholders to mitigate and close critical, high-severity, and other complex incidents, ensuring thorough documentation throughout the process
Create and update incident response playbooks or standard operating procedures (SOPs) to address emerging threats and support new analysts in their investigative efforts, building a knowledge base for the SOC
Monitor and fine-tune alert policies based on security cases and alerts generated by various security tools
Participate in the development and implementation of new security procedures/documentation to enhance the SOC team's response capabilities
Develop processes and documentation for onboarding new customers, ensuring all aspects are in place before go-live
Review cases to provide feedback and improve the quality of incident response and documentation within the SOC
Create analytics rules, automations, and suppression policies, as per customer requirements or to improve detection quality
Collaborate with engineers to develop and automate workflows, reducing manual tasks in the SOC
Conduct calls with the counterparts and customers in the event of incidents or special client requests to ensure customer satisfaction
Participate in security incident monitoring, detection, response and management, threat hunting, threat modeling, and threat intel activities
Being responsible for the development, testing, and deployment of complex IT security solutions
Requirements: University degree in Information Security/ Computer Science/ Information Technology
Previous experience in Security Analyst’s or similar position
Broad awareness of cybersecurity events, threats and actors, including trends and emerging systemic risks, MITRE ATT&CK, MITRE DEF3ND
Understanding of basic security principles with an understanding of malware, threat
Good understanding of Operating Systems, Virtualization technologies, Network Devices, Cloud computing concepts, Web Proxies, Firewalls, Intrusion Detection/Prevention Systems, Antivirus/EDR Systems, Data Loss Prevention, Vulnerability Assessment tools, PCI DSS, ISO 27001
Strong understanding of security incident management and response, malware management and vulnerability management processes. Knowledge of TCP/IP Protocols, network analysis, network/security applications and common Internet protocols and applications
Demonstratable hands on skills for Microsoft Defender suite, Azure, Sentinel, Splunk
Excellent English language knowledge, proficiency in Microsoft Office Applications, case management and ticketing systems
Good communication skills, result orientated, high sense of responsibility, preciseness
nagement and interpersonal skills
Excellent verbal and written English
We offer:Monthly gross salary from 2500 to 3400 EUR, depending on your level of expertise
Hybrid way of working with cozy office space in the center of Riga, when needed, and flexible working hours opportunities, based on your own preferences
Family-oriented company values and healthy attitude towards work and life balance - granting additional 4 vacation days, birthday leave, "Happy Land" space in the office for children, etc.
Individual development and learning plan, including yearly budget for external training
Necessary essentials health insurance with dental services and sports coverage
Possibility to work in mutual trust and positive team environment, to be creative and improve working flows by self-initiatives
Friendly, multicultural and cooperation orientated colleagues
About us
Arvato Systems is an international IT specialist that supports major companies in Digital Transformation. We stand for strong industry knowledge, in-depth technology expertise and a clear focus on customer requirements. Working as a team, we develop innovative IT solutions, transition our clients into the Cloud, integrate digital processes, and take on IT systems operation and support. As part of Bertelsmann, we are built on the solid foundations of a German global corporation. At the same time, we rely on our strong strategic partner network with top international players such as AWS, Google, Microsoft and SAP. We make the digital world easier, more efficient and more secure and our customers more successful.
We Empower Digital Leaders. arvato-systems.com
At the heart of our company is the well-being of our employees and the planet, which we believe go hand in hand. Thats why we provide our team with the tools and environment they need to thrive, ensuring that every team member feels valued and respected. In our inclusive workplace, diversity is not just celebrated but is a cornerstone of our success!
Moreover, our commitment to sustainability and social responsibility is evidenced by our Family Friendly certification from SIF, Green Office recognition and commitment from WWF, and our adherence to Latvias Inclusion and Diversity charter.
We look forward to receiving your application.
Received application information is treated as highly confidential and will only be used for recruitment process of this position. Data submitted will be secured and processed only for the purpose of recruitment and shall be deleted after its conclusion. For more information, please click here.
Company: SIA Arvato Systems Latvia
Country: Latvia
State/Region: Riga
City: Riga
Postal Code: LV-1013
Job ID: 277336