We are looking for a System Administrator to focus on our SIS DoD program. Security Information Systems, Inc. is an industry-leading alarm monitoring, automating & integrating software solution provider.  With more than 30 years of experience and clients in over 120 countries. We pride ourselves on providing exceptional solutions as well as outstanding customer support to our clients in the commercial, private and government sectors. We have a proven training path for our technical team that provides the support and knowledge they need for success. 

The successful candidate must be a US Citizen, with a SECRET security clearance.

In this position, you will part of a team that maintenance and keeps under compliance a software solution on DoD Clients. In this role, you will perform monthly updates and maintenance task on internal and external systems, ensuring DoD compliance requirements are met. Daily task will include assisting the program to diagnose problems and perform troubleshooting activities via telephone and/or email communication while also using Dameware to remote in. If you love to learn and work with others while making your mark on a growing company, SIS is the place for you!

Responsibilities:

Diagnosis, research and analyze client issues and requestsAssists clients in the implementation of SIS software and hardware systemsDocument all interactions and follow proper documentation proceduresRun routinary windows and software patches on DoD systemsAssist with systems troubleshooting via both phone and emailRun and implement SCAP scansAssist with the creation of STIG listParticipate in application testing and quality assurance

Skills and Experience needed for success in this role:

Strong written, verbal, and organization skillsSuperior time management and prioritization skillsExperience with hardware and software issuesStrong knowledge of Windows networkingProficiency with Windows Sever 12/16 and Window 10Candidate must be a team player, have a high energy level and be self-motivatedMust be willing to travel (~30-35% annually)US Citizenship is required for this positionMust pass background check and obtain and maintain a government security clearance

Preferred Skill

1-3 years of relevant experienceActive Directory and Group Policy Object experiencePerforming and reviewing SCAS scansCreating and reviewing STIGSJuniper or Cisco OS knowledgeBasic Microsoft SQL knowledge

Where:

The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role is based in Orlando FL. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

Benefits and Perks:

Continued investment in your professional development through Udemy

Robust health and wellness benefits, including an annual wellness stipend

401k with up to a 4% match and immediate vesting

Flexible and generous (FTO) time-off

Employee Stock Purchase Program

Student Loan Repayment Program

Compensation: The target base compensation for this position is $55000 to $65000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.

EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!