Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

The Role

The Administrator will provide support to other members of the Security & Counterparty team, or directly to internal clients of the Operating Entity by delivering effective and compliant on boarding of clients, insurers and other counterparties.  They will assist with the creation, maintenance and integrity of broking system account records.

You will ensure that responsibilities and agreed objectives are completed in accordance with the relevant Company and/or Group policies, and consistent with their assigned responsibilities.

What you’ll do:

Working with senior team members, you will determine own work priorities and activities in line with agreed objectives to ensure the achievement of the Business Plan.

Acts as a point of liaison between the Business Units and other members of the team, referring more sophisticated queries, where this is appropriate

Maintains records to produce metrics and updates measures to ensure their continued efficiency

Provides input into the plans of the wider Security & Counterparty team in order to ensure these include appropriate considerations for delivery.

Manages assigned projects and contributes to other projects as the need arises

Provides relevant management information to senior management

Develop technical expertise in relation to Insurer Terms of Business Agreements and the provision of mentorship to the Business Units

Assists the business to complete Agency/Intermediary questionnaires and other onboarding documents

Works with more senior members of the team to capture and utilise information contained within the Company systems.

Ensures up to date records are maintained at all times on the Company systems

Responds appropriately to urgent issues as they arise                                                                       

Who we’re looking for

Experience of operating in the compliance department/Security & Counterparty department of a public company in the UK regulatory environment, would be preferred but is not crucial as full training will be given

Preference will be given to applicants who have an understanding of regulations within the insurance broking industry or who have studied insurance or commerce as part of their education

Has utilised Microsoft Office products

Good written and oral communication skills.

Self motivated

Analytical and problem solving skills.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

Our successes have all come from someone brave enough to try something new

We support each other in the small everyday moments and the bigger challenges

We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs.  Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent