Job Description:

Security Dispatcher

Full-time, Nights

Job Description:  

Liaisons with Baptist entities to ensure seamless flow of information/communication. Assists callers in accordance with operational policies, procedures, and protocols. Makes appropriate contact with other departments, external agencies, businesses, etc. for needed assistance and/or response.   Immediately transmits complete and accurate information to appropriate field personnel, both in typewritten and verbal forms. Coordinates notifications in the event of a campus emergency.  Serves as clearing house for campus level emergency call lists. Operates multi-frequency radio, telephonic and computer-aided dispatch (CAD) systems, multiple video display terminals, video surveillance software, badge access monitoring, and various other communication/security related elements located throughout the call center Monitors a variety of facilities based technical systems and alarms (Weather, Fire, Med gas - other). Monitors surveillance cameras and access control activity to identify and address potential threats, unusual activities, or security breaches. Performs Other Duties as Requested 

Requirements: 

High School diploma or GED Valid Driver’s License Must obtain applicable IAHSS certification within 1 year of hire Must obtain Aegis Certification (De-escalation) within 1 year of hire Achieves and maintains additional department certifications as required 

Preferred Qualifications 

Previous experience in Healthcare Security Previous experience in Dispatch Familiarity with emergency response protocols/procedures Experience with Everbridge and AlterTrac telecommunications Experience with CCTV/Access Control Systems 

Benefits: 

Tuition Assistance reimbursement program Company paid Maternity and Paternity leave Bereavement Leave (includes pets) PTO Sell Back Program Compassionate Leave Sharing Program (PTO Donation) Employee Support Fund, for employees in need of emergency financial support 

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.