Summary Monitors continuously the communications in the Dispatch office. Initiates responses to security incidents and channels information to approriate responders. Observes all CCTV monitors to ensure proper operation and to detect any illegal or inappropriate activity and alert patrolling security officers to same. Performs other duties as assigned. Responsibilities + Documents all activities of Security officers, in dispatch log, clearly, concisely, and timely. Log all in-coming telephone or radio requests for service. + Inspects and tests CCTV/DVR equipment to ensure proper functioning. Log and report any deficiencies to Lieutenant or Director using appropriate forms. + Monitors CCTV images to detect any suspicious or inappropriate activity. If detected, dispatch closes officer to area to investigate and eliminate the activity. + Provides courteous and friendly customer serve to any individuals entering the security office seeking assistance. + Demonstrates superior telephone etiquette when answering telephone calls. + Completes assigned goals. Requirements, Preferences and Experience Education Preferred: Some computer course work. Minimum: Knowledge, skills and mental development equivalent to completion of 4 years of high school, or an acceptable equivalent combination of education and experience. Experience Minimum: 1 year experience in a dispatcher or security setting. Special Skills Minimum: Basic computer literacy skills required. About Baptist Memorial Health Care At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey. At Baptist, We Offer: + Competitive salaries + Paid vacation/time off + Continuing education opportunities + Generous retirement plan + Health insurance, including dental and vision + Sick leave + Service awards + Free parking + Short-term disability + Life insurance + Health care and dependent care spending accounts + Education assistance/continuing education + Employee referral program Job Summary: Position: 6070 - Dispatcher-Security Facility: BMH - Memphis Hospital Department: ME Security Baptist Memphis Category: Facilities & Security Type: Non Clinical Work Type: Full Time Work Schedule: Days Location: US:TN:Memphis Located in the Memphis metro area REQNUMBER: 26599