At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future. We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany & Co.’s continued legacy.
POSITION OVERVIEW
As a Security Officer at The Landmark, you will play a vital role in ensuring the safety and security of our employees, clients, and assets, contributing to the exceptional Tiffany & Co. store experience. You will be responsible for maintaining a secure and welcoming environment, upholding our Global Protection Standards, and providing excellent customer service. Your vigilance and professionalism will contribute to a positive and memorable experience for our clients.
2nd Shift candidates must be available to work from 2:00 PM to 11:00 PM.
RESPONSIBILITIES
Security Controls and Operations:
Provide exceptional security and operations support to drive sales and service. Partner with Security Lead and Security Management to deter theft, report missing assets, respond to emergency situations and implement Incident Management Programs procedures. Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report submissions. Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and communicate with store team. Cover both security and back of house operations and controls.
Sales:
Provide a positive Tiffany experience from beginning to end for each client. Deepen the relationship with our clients to drive lifetime dedication and spend. Act as a Tiffany ambassador and carry out store operations to support the store in consistently achieving sales plan.
Service:
Elevate in store experience consistently delivering memorable moments. Demonstrate passion as a Tiffany brand ambassador during every customer interaction. Demonstrate Client Experience Behaviors identified within the NPS program. Implement standard processes by optimizing hospitality and store amenities to create unique experiences and act on NPS scores and client feedback. Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and connect with store team.
QUALIFICATIONS
Required
High School Graduate. Basic computer skills. Must be available to work retail store hours, including nights, weekends, and holidays. Authorization to work in the United States or in the country where the position is based.Preferred
Experience in a retail/security environment. 1-year prior experience in a security related position.Tiffany & Co. is formed from many facets - talented people who make our community stronger with their creativity, perspective, and lived experience. This is why diversity, equity, inclusion, and belonging (DEIB) are at the core of our business and our culture. We’re committed to creating a more inclusive jewelry industry that empowers people of all backgrounds to shine and evolve to new heights.
We believe reaching your full potential requires a solid foundation, and your well-being is a central pillar. Tiffany employees are eligible for comprehensive benefits, including global benefits like adoption and surrogacy assistance, and parental leave, as well as programs that support mental, emotional, physical, and financial well-being. We also offer competitive pay, medical, dental, and vision insurance, 401(k) plans with company match, paid time off, alongside other meaningful employee offerings.
The hiring range for this position ranges from $22.53 - $30.48 per hour. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.