Overview

Baylor St. Luke’s Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team’s efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere else in the world. In our commitment to advancing standards in an ever-evolving healthcare environment our new McNair Campus is designed around the human experience—modeled on evidence-based practices for the safety of patients visitors staff and physicians. The 27.5-acre campus represents the future of healthcare through a transformative alliance focused on leading-edge patient care research and education. Our strong alliance with Texas Heart® Institute and Baylor College of Medicine allows us to bring our patients a powerful network of care unlike any other. Our collaboration is focused on increasing access to care through a growing network of leading specialists and revolutionizing healthcare to save lives and improve the health of the communities we serve.

Responsibilities

Provides the highest level of safety and security by patrolling assigned areas to deter, detect and investigate crime and/or any suspicious activity which could cause harm to individuals or property; effective monitoring of electronic surveillance equipment; effective monitoring of hospital emergency systems and ability to dispatch appropriate personnel via radio.

ESSENTIAL KEY JOB RESPONSIBILITIES
1. Responsible for patrolling assigned areas, on foot or by vehicle, Provides service and protection.
2. Investigates suspicious person(s) or activity, responds to crimes in progress, crimes that have occurred, disturbances, accidents, various public service calls, and other miscellaneous incidents.
3. Investigates complaints, criminal incidents, suspicious activity and accidents. Prepares detailed written incident reports.
4. When assigned to dispatch, effectively monitors electronic surveillance equipment to identify any suspicious person(s) or activity and dispatches appropriate personnel to investigate; Operates base radio station by dispatching appropriate personnel to emergency situations and/or requests for assistance by monitoring all radio traffic, Responsible for answering multiple telephone lines in response to routine and emergency inquires and dispatches appropriate personnel in regards to those inquires; Maintains appropriate logs of daily radio communications received from shift personnel and requests received via telephone; tabulates data from logs to produce required activity reports.
5. Provides general information and assistance to patients, visitors and employees, including safety related escorts as requested, to various campus locations.
6. Collaborates with various department personnel and external agencies to gather and exchange information; promote departmental services provided to the campus.

7. Assure proper working order of equipment; notify appropriate personnel when Repairs and/or maintenance is necessary.
8. Intervene as necessary to confront and restrain hostile and abusive persons in a manner necessary to reduce risk of personal injury to patients, visitors or employees, and to minimize the disruption of operations.
9. Aids the Security Coordinator in reviewing security documents and related reports.
10. Assumes shift lead role in the absence of a Security Coordinator.

Qualifications

Required Education and Experience:

High School Diploma/GEDOne (1) Year of experience

Required Licensure and Certifications:

Valid Texas Drivers LicenseNon‐commissioned or commissioned Security Officer‐TCPS license to be required within 180 days of position assignment.Basic Life Support (BLS) through American Heart Association (AHA)

Required Minimum Knowledge, Skills, and Abilities:

Work Requires a high standard of personal appearance and grooming which conveys a professional image.Work Requires self‐initiative and motivation to enable the completion of tasks or projects with minimal supervision.Work Requires analytical ability necessary to gather and interpret basic data, prepare routine reports and maintain accurate records.Must be able to pass a Department of Motor Vehicle check.

Disclosure Statement

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.