JOB DESCRIPTION SUMMARY: Responsible for properly executing security duties on assigned shift to adequately protect the life and property of customers, associates, and the company’s property. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: • Provide excellent guest service to both internal and external guests. • Actively supports the company culture of creating a fun and entertaining experience for internal and external guests. • Generates necessary written reports regarding security-related incidents involving customers, Associates and/or the facility. • Escorts and observes customers and Associates to ensure their safety and protection, identifies potential safety hazards and report same to the appropriate individual for proper resolution. • Becomes familiar with hazardous materials used on property, and all applicable laws, rules and regulations governing same. • Acts as a Dispatcher during emergency situations, and coordinates solutions to same, informs outside agencies of any unusual or suspicious situations on property. • Operates company vehicles as directed to do so. • Maintains a working knowledge of the Company’s facilities, as well as special events on property in order to advise customers and fellow Associates of same, whenever possible. • Ensures safe transportation of company moneys, assists in the opening and closing of the gaming floor. • Interacts with customers and Associates in a positive, professional manner. • Ensures a maximum level of customer service and satisfaction throughout the property is achieved and maintained. • Facilitates the flow of information by attending regularly scheduled departmental meetings. • Maintains a series of non-critical keys, accessing locked areas as necessary. • Accepts identification from all persons who appear to be under the legal age, to ensure compliance with state and federal gaming regulations. • May be designated as officer-in-charge to function as a supervisor for a shift. • All other duties as assigned. EDUCATION and/or EXPERIENCE: High School diploma or GED required. Must be a New York State licensed Security Guard. 5pm or 6pm until 1:30am or 2:30am 5 days per week.