Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description At the Residence Inn by Marriott Boston Woburn we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the Residence Inn by Marriott Boston Woburn with Pyramid Hotel Group can mean for you! Residence Inn by Marriott Boston Wodburn boasts 149 guest rooms and 680 sq ft of event space. Overview JOB SUMMARY We are seeking a hospitality professional with strengths in safety and security for the position of Security Officer at the Residence Inn Woburn. This position is responsible for patrolling the hotel premises to maintain order, enforce regulations and ensure observance of applicable laws. CANDIDATE PROFILE Experience: Must have at least (1) or more years of experience, with a combination of previous Security experience preferred. KEY RESPONSIBILTIES The primary responsibilities for the Security Officer include but are not limited to: Patrolling lobbies, corridors, guest rooms, and other hotel areas, confers with management, interviews guests and employees. Administrative duties, which will include writing incident reports, logs, accident reports, lost and found reports Responding to calls for service when needed. Responsible for all lost and found items for the hotel. Interrogate persons to detect infringements and investigate disturbances, complaints, thefts, vandalisms, accidents, illness, violations of policies, and any other loss related event. Patrolling hotel areas to detect/report and/or control fires, unsafe conditions, and missing or inoperative safety equipment. Responding to, controls, provides and obtaining assistance for victims of accidents and/or illness. Also reports on such in documentation. Notifying staff of presence of persons with questionable reputations. Assisting management and law enforcement officers in emergency situations. Completing daily logs and incident reports. Conducting daily key inventories and reports and variances. Responding to alarm notifications. Qualifications JOB QUALIFICATIONS In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences: Demonstrated ability to work cohesively with a team. Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills. Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable. Must be able to lift up to 30lbs + on a regular and continuous basis. Thorough knowledge of safety and security procedures. The Residence Inn Woburn is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.