Our Security Department, under general supervision, maintains the security of hospital property to ensure the safety of employees, patients and visitors against fire, theft and physical harm. 

ACCOUNTABILITIES

*All duties listed below are essential unless noted otherwise*

1. Provides security for all ProMedica properties, employees, patients, and visitors by patrolling assigned areas and acting when necessary. Monitoring conduct of visitors on ProMedica properties; questioning suspicious individuals when necessary.

2. Assists employees, staff, patients, and visitors. Must always promote customer service and satisfaction, treating all people in a courteous and professional manner.

3. Must adhere to all policies, procedures, objectives, and safety standards.

4. Regulates and controls all vehicular and pedestrian traffic, providing parking enforcement and traffic control when necessary.

5. Investigates and reports all accidents, safety/fire hazards and incidents involving loss, theft, damage, injury and recovered property. Prepares appropriate reports to document these incidents.

6. Must successfully complete all training required by ProMedica Health Systems and/or ProMedica Security Services as defined in organizational policies, procedures or by assignment. Must remain current in any certifications and knowledgeable in infection control and hazardous material measures. Must maintain annual fit testing requirements, CPR certification, and all other in-services required by JCAHO. Must maintain IAHSS Basic Security Officer Certification once received.

7. Must maintain knowledge of all equipment procedures and ensure that all issued equipment remains in serviceable and operational condition.

8. Secures and/or unlocks offices and facilities.

9. Unlocks vehicles and provides basic vehicle maintenance or assistance such as jump-starts and air in tires.

10. Provides escorts to personnel as needed.

11. Secures found items and valuables, completing appropriate documents to ensure their successful disposition within the system.

12. Assists with the restraint of combative patients as needed. Provides observation for patients as needed.

13. Attends meetings as required.

14. Performs other duties as assigned.