Overview

Use your information security expertise in this exciting opportunity for a global leader in GIS! In this hands-on role, you will work with state-of-the-art tools to help protect a global enterprise network. Use your skills to respond to system alerts across the industry’s best technology. You’ll work closely with security engineers, architects, and business liaisons to provide technical influence that contributes to security operations, implementation, automation, and governance.

Responsibilities

Understand IT infrastructure and networking to quickly dispatch security incidents with the help and guidance of senior security personnel Triage customer requests, apply playbook-driven solutions, initiate potential incident investigations through assignment to security engineers, and may assist the engineers with using web-based resources to determine if a given event is actual or, equally important, that it is benign Attention to process and a willingness to learn are critical assets for the right candidate Strong communication skills and easily interact with various people and personalities; success in this role depends on promptly dispatching security and communication triage events to the correct persons Understand the processes and systems Esri uses; this will be critical in helping the senior security staff handle their customers and support specific customer requests Assist with documenting standards, processes, and procedures for incident response Creating and amending runbooks that aid in expanding the knowledge of your peers Continuously drive to learn new aspects of the security business Requirements

2+ years of combined experience in the information security/cybersecurity domain with a focus on security event monitoring Solid understanding of security protocols, cryptography, authentication, authorization, and security Strong expertise in systems (servers, operating systems, virtualization, and storage infrastructure) and networking technologies (communication protocols, network infrastructure) Team-oriented and skilled in working within a collaborative environment; a strong collaborator who is willing to share ideas, build documentation, and implement best practices Conceptual and analytical thinker; ability to extract, analyze, and document complex business and technical requirements/strategies from customers and IT team members Experience in using scripting languages, such as PowerShell, Python, Perl, PHP, and Ruby to automate tasks and manipulate data Experience working with infrastructure as code Professional command of the English language, both written and verbal Bachelor’s degree in computer science, engineering, or related field Recommended Qualifications

Experience working in a security operations center (SOC) In-depth experience working with multiple operating systems, such as Linux, OSX, Windows Proficient with one or more scripting languages, such as Python, Perl, and more Packet capture and analysis and forensics experience Linux experience, scripting, and familiarity with open source security tools Background in infrastructure operations and support, or web application development and security About Esri

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.

Available in Esri Arabia Regional HQ Requisition ID 2025-2074