The Security Operations Center (SOC) Officer is responsible for the safety and security of personnel, assets, facilities, and information. The SOC Officer is a critical contributor to the physical security operations team in the event of a crisis situation that would threaten safe and secure business operations. This could include, but is not limited to natural disasters, workplace violence, facility emergencies, fire, issues of serious injury or illness and other threats that pose a risk to safety and security of personnel, facilities and business operations. SOC Officers will work in a fast paced and dynamic environment, coordinating the safety operations for all security personnel.  SOC Officers will be responsible for receiving and dispatching calls for service and requests for assistance to uniformed security officers who are assigned to Inspira facilities.  SOC Officers will monitor various surveillance camera systems, and proactively identify safety issues and report them to the appropriate security personnel.  SOC Officers will utilize technology such as; mobile radio, computer aided dispatch (CAD) system, surveillance camera system, matrix access system and various computer-based communication and data systems.  SOC Officers will regularly interface with employees and members of the public and must possess strong interpersonal and communication skills. SOC Officers will have the ability to multi-task and handle various routine and non-routine assignments in a timely and efficient manner.        

QUALIFICATIONS:

Education & Experience:

•        High school diploma or GED equivalent required. 

•        6 months of security and/or dispatch experience.

•           (3) years’ experience in law enforcement, dispatch operations, private security or investigations preferred. 

•        Must be able to work in a fast paced work environment.  

•        Must be able to handle stress and pressure and make sound decisions in high-stress situations.  

•        Must demonstrate high attention to detail and observational awareness. 

•        Ability to effectively interact with hospital employees, visitors, patients, contractors, and volunteers. 

Certification/ Licensure:

•        Valid driver's license required and adherence to Inspira’s Fleet policy.       

•        Basic Security Officer Certification (IAHSS) required within 1 year of hire. 

•        Inspira Health approved de-escalation and common language training required within 100 days of hire.  American Heart Association BLS required within 100 days. 

Physical Requirements

 Place an N, O, F or C in the boxes below

 N: Never     O: Occasionally (0%)    F: Frequently (20%-80%)    C: Constantly >80%)

Lifting 0lbs

O

Standing

O

Sitting

F

Lifting 20-50lbs

O

Climbing

O

Kneeling

O

Lifting>50lbs

O

Crouching

F

Reaching

F

Carrying

O

Hearing

C

Walking

C

Pushing

O

Talking

C

Vision

C

Environmental Conditions

Noise

O

Varied Temperatures

O

Cleaning Agents

O

Noxious odors

N

Patient Exposure

F

Operative Equipment

O