About AvePoint

Securing the Future. AvePoint is a global leader in data management and data governance, and over 21,000 customers worldwide rely on our solutions to modernize the digital workplace across Microsoft, Google, Salesforce and other collaboration environments. AvePoint’s global channel partner program includes over 3,500 managed service providers, value added resellers and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com.

At AvePoint, we are committed to investing in our people: we believe agility, passion and teamwork sets us up to do our best work and fosters a culture where you feel empowered to take initiative, learn from others and craft your career with the intention to unleash the power of you!

Overview:  

As an IT Security Specialist, you’ll be part of our IT team, helping support those team members independently, while also collaborating with the team on a regional and global level for various other IT projects. You’ll investigate and diagnose network and VM problems, collect IT usage data, make recommendations for improving our company's IT systems, and carry out routine configuration and installation of IT solutions. This role is for someone who enjoys helping employees with a variety of IT requests, such as setting up network devices, virtual machines, new users, resolving common software and hardware issues, ensuring security and authentication issues to any systems that may arise as well as being involved in various IT audits like SOX and ISO. 

What You'll Be Doing:  

As an IT Security Specialist, you'll need to be proficient in the various aspects of Information Technology and passionate about learning and staying current on technology trends. You're an adaptive problem solver who can help where needed and swing into action to help resolve any technical issues that may arise. 

 

Your Key Responsibilities: 

Monitor and maintain network infrastructure, server performance, and redundancy  Ensure security across desktops, servers, and network appliances  Manage patching for server VMs and support AD, AAD, and Intune  Troubleshoot firewall and VLAN segmentation issues  Provide support for on-prem and cloud services (Azure, Office 365)  Participate in SOX and ISO audits and enforce compliance workflows  Automate recurring tasks through scripting to improve efficiency  Assist in planning and implementing systems and office setups  Maintain server backup procedures and software distribution plans  Manage virtual machines and cloud resources effectively  Create and maintain technical documentation  Monitor system logs and alerts, and take appropriate action  Review internal systems and products to identify and mitigate security risks  Investigate and remediate security incidents  Collaborate with internal and external parties on security concerns and risk mitigation  Coordinate certification efforts and conduct internal/external penetration testing  Review and update security policies and procedures  Perform internal security audits  Respond to customer security RFPs, RFIs, and general inquiries  Provide emergency on-call support during off-hours 

 

 

Is This the Right Role for You? 

We’re looking for individuals who thrive in a fast-paced, tech-focused environment, are eager to learn, and bring new ideas to the table. If you're a team player with a strong drive for continuous learning and innovation, we want to hear from you. 

 

What We Value:  

3+ years of experience in IT support and administration, experience with Azure preferred  Bachelor’s degree in Computer Science, Computer Engineering, or IT-related degree  Professional confidence and excellent communications skills  Good knowledge of IT operating systems, especially Windows and Linux  Hands on experience installing IT hardware and software  Strong organizational and time management skills  Proven troubleshooting skills and the ability to stay calm and methodical under pressure  Experience drafting and documenting technical procedures and protocols for end users  Off-hour support up to 10% of total work hours and occasional regional/global travel as needed 

 

Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.