Job Description:

Security Representative

Description:  The Security Representative is a Brand Ambassador for Global Security Operations who provides exceptional customer service during the course of their assigned duties as part of a larger team of security professionals.  The incumbent will actively patrol and respond to security incidents while protecting Fidelity’s associates, customers, and property.  Is considered an essential employee who provides 1st responder services in emergency situations and may be required to work rotating shifts including nights, weekends, and holidays to meet business needs.

The Expertise We are Looking For / The Expertise You Have:

Bachelor’s degree strongly preferred; equivalent life/work experience (i.e. military service considered)1-3 years prior security experience in a customer-oriented environmentPrior exposure to current security technology & systemsUnderstanding of physical security principlesAbility to perform under stressful conditions

The Skills You Bring:

Strong interpersonal skillsAbility to build and maintain relationships in a business settingDetail oriented and ability to follow standard operating proceduresDemonstrated ability to exercise sound judgment under ambiguous circumstancesWillingness to work both independently and as part of a larger teamProficient with standard computer applications and ability to learn specialized programs/applications

The Value You Deliver:

Conducting focused patrols on foot or by vehicle within assigned area(s) of responsibilityPerforms routine inspections, audits, and reviews to ensure working order of security equipment and safety of workspacesUtilizing electronic and mechanical devices to monitor, record, and report abnormal conditionsInteracting with associates, visitors, vendors, and customers in a professional manner while enforcing company rules, standards, and policiesRendering 1st responder services during emergencies in a calm, deliberate manner within the scope of your training – may act as primary decision maker / incident commanderProduce accurate reports and records of activity and incidentsUse life safety equipment such as fire extinguishers, first aid supplies, and radios as needed

Note: Fidelity is not providing immigration sponsorship for this position

#globalsecurity

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.