JOB SUMMARY:
Oversees the Security Department on assigned shift in the absence of the Security Shift Supervisor. When both are on shift, performs duties as Lead Officer.
KEY JOB FUNCTIONS:
Manages the administrative functions of the department on assigned shift.Assigns and schedules the Security staff to provide optimum security for Harrah’s guests, employees and assets.
Directs all Harrah’s employees in emergency situations, i.e., bomb threats, fires, or evacuation.
Approves or initiates arrests and 86’s on assigned shift.
Conducts training on assigned shift.
Must be able to perform the duties of Security Officer and Lead Security Officer
Ensures the delivery of great customer service through the demonstration and utilization of the Spotlight 5 skills program.
Qualifications:
EDUCATION and/or EXPERIENCE:
High school Diploma or equivalent preferred.
One year experience as Lead Officer or similar supervisory experience or equivalent Law enforcement experience preferredQUALIFICATIONS:
Literacy and fluency in English
Must be able to teach, develop, motivate and lead
Must be able to move about the casino quickly
Excellent Communication skills
Must be available to work any shift
Excellent Report Writing skills
Ability to obtain a license from the Nevada Gaming Control Board
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
Acts as a role model to all Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.
Adheres to all regulatory, company and department policies and proceduresPHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS:
Auditorya nd visual fields must include immediate environment
Ability to move quickly in response to emergency situations
Ability to deal with violent situations by verbally defusing them or by physically restraining a violent person
Ability to rapidly climb 18 flights of stairs to provide assistance during an emergency
Must be able to bend, lift up to 45 lbs. and to carry the weight up to 20 feet
Must be able to walk/stand up to 8 hours per day
Positions that have contact with the public require the ability to work in a noisy
environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.
Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).