**What would I be doing?** The Security Shift Manager is responsible for supervising the daily activities of the Security Department on assigned shift; provides support for other departments as needed. Manages all Security personnel in their responsibility for the safety and wellbeing of casino, guests, and team members. The shift manager is also responsible for the day-to-day operational issues of his/her shift. Assume Security Manager role in his/her absence. **Responsibilities** + Hires, trains, motivates, evaluates and manages employees to ensure proper staffing levels and that employees receive adequate guidance, training and resources to accomplish established department objectives. + Understands department objectives, standards, guidelines, and budget to achieve effective supervision of department. + Establishes and maintains training and development procedures to ensure extraordinary guest service standards are achieved. + Resolves guest complaints and ensures that the highest level of guest service is rendered at all times. + Responsible for scheduling transportation of "for cause” drug/alcohol testing, as needed. + Provides support to other departments to ensure that proper procedures for Games, Slots, Cashiers, drops, etc., are implemented and maintained. + Ensures that proper arrest procedures and detainment techniques are carried out in violations of criminal law. + Ensures that all company and departmental procedures are followed; assists various local, state and federal authorities in various activities and investigations to ensure that procedures and laws are observed. + Maintains current information on local criminal activity, etc., to ensure the protection of company assets, guests and team members; develops and maintains communications with law enforcement agencies and security personnel of other casinos. + Provides support to departmental management in the event of sensitive and/or dangerous situations involving terminations, thefts, team member or guest issues, etc. + Acts as the On-Scene Leader that reports to the Security Manager for any life safety emergency (such as, fire, flood, bomb threat, evacuation, man-overboard, etc.) on the vessel to ensure safety of casino guests, employees and property. + Maintains a high level of awareness as to criminal and civil laws as it pertains to Belterra; may conduct investigations where required. + Prepare, complete and review reports to ensure that management is kept abreast of security related incidents. **What are we looking for?** + Minimum of three (3) years’ experience in security, law enforcement or military preferred + At least one (1) year experience in supervision. + Basic knowledge of Indiana civil and criminal laws and Indiana Gaming Commission regulations. + Basic knowledge of county and state ordinances. + Knowledge and understanding of electronic, video, and alarm functions. + Knowledge of Microsoft Office, preferred. + AED, CPR Certified, First Aid Certification, and Blood Borne pathogen training, preferred. + Effective verbal and written communication skills. + Ability to compose clear, accurate, and concise reports. + General familiarity with investigative procedures. + Ability to maintain confidential information. + Ability to stand/walk the majority of the designated shift. + Must be able to identify and quickly respond to potential problems, altercations and conflicts. + Must be able to assist sick or injured guests and or employees. + Must be able to use tools and equipment such as keys, handcuffs, flashlights, radios, computers and other tools specific to the position + Must be able to obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations. + Must be flexible to work varying shifts and time schedules as needed + **Valid driver's license required** . + May drive company vehicles at times, and if so, **must** maintain valid driver’s license. + **Must be at least 21 years of age.** **What would it be like to work at this property?** **Belterra®** is a classic but revolutionary casino resort situated on the scenic Ohio River near the Markland Dam in Switzerland County, Indiana. Belterra offers a first class gaming and resort experience featuring 38,000 square feet of gaming space, outstanding guest rooms and suites, seven delicious food venues, a shopping pavilion, full-service spa and salon, a 1,500-seat entertainment showroom, an 18-hole Tom Fazio designed golf course and more than 50,000 square feet of meeting and conference space. _Belterra Casino Resort is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law._ _If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, please contact us through the application site and describe the specific accommodation requested for a disability-related limitation._ **Belterra Casino Resort** 777 Belterra Drive Florence, Indiana 47020-9402 **What would it be like to be a Boyd Gaming Team Member?** Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. **Corporate Mission** We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants. Through teamwork, we strive to maximize shareholder value, to be among the leading companies in our industry and to provide opportunities for all while we support and enhance our communities. **Company Vision** Boyd Gaming is one of the nation’s leading casino entertainment companies. But we’re so much more – a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry. From our earliest beginnings in the 1970s, we made a commitment to our shareholders and our team members to create an operating style built around family. In a highly competitive industry, our Boyd Style of hospitality has come to define us in a most unique way. Forging ahead in the coming years, we will remain focused on our three main goals: improving our operating performance, continuing to execute on our current growth strategy, and demonstrating our branding initiatives. We remain confident in the strength of our Company to successfully meet whatever challenges lie ahead. **Requisition ID** _2025-49842_ **Property** _BELTERRA CASINO RESORT_ **Category** _Security/Surveillance_ **Position Type** _Full-Time_