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BASIC REQUIREMENTS: + Minimum 1 year of supervisor experience + At least 21 years of age or older as required by applicable law or contractual requirements + Must have security experience + Experience with Access Control Software + Experience with IP camera system + Computer experience is a must (GSuite, Excel, Word, Email, Messaging etc.) + Ability to work with global software subscription services( Mass Notification, Travel Tracking, Incident Monitoring + Must have access to reliable transportation + Must be able to multi-task and work in a fast-paced environment + Be able to operate radio and telephone equipment + Fluently read, write, and speak English + Pass an extensive screening process Skills Required: + Supervisor skills + Must be able to prioritize tasks + Proficient knowledge of Security Systems + Compile, sort, and interpret data + Must be able to train others + Ability to work independently + Synthesize facts, concepts, principles + Communication skills + Write informatively, clearly, and accurately + Possess good verbal and written grammar + Must work well under stress (Emergency Situations) + Must have good attention to detail + Ill. PRIORITIZED SPECIFIC DUTIES PERFORMED AND ESSENTIAL FUNCTIONS: + Supervises staff in performance of work and provides guidance in the resolution of problems. + Supervises staff in performance of work and provides guidance in the resolution of problems. + Develop and maintain effective relationships with client and employees, and serve as the liaison between Securitas, our client, and our assigned staff + Meet regularly with Account Manager to address problems, provide status updates, communicate needs, and ensure satisfaction + Respond quickly to critical situations + Enforce client procedures, regulations, and standards + Oversee implementation of supervision teams and employee development + Partner with Client HR, Business Continuity and Facilities Teams as applicable. + Work collaboratively with Client Physical Security Systems and Support Center Program Manager as well as the America's Security Manager to ensure their expectations are being met. + Supervises staff in performance of work and provides guidance in the resolution of problems. 1. DECISION **MAKING** AUTHORITY: + Participate in the selection, orientation, training, and continual development of staff assigned to the account + Enforce client procedures, regulations, and standards + Assist with employee development + Emergency notifications as necessary pursuant to site Post Orders + Conduct random audits of Support Center Processes + Send out Emergency Mass Communications VI.PHYSICAL REQUIREMENTS AND ENVIRONMENT: + Environment: minim outdoor duties. + Major activity: Sitting for long periods of time in front of a computer screen, greeting customers and meeting with client, answering calls, and assisting the team when necessary. Physical efforts to carry out job duties: Sitting for long periods of time. Ability to patrol. **Benefits Include:** Retirement plan Employer-provided medical and dental coverage Company-paid Voluntary life and disability insurance life insurance Voluntary life and disability insurance Employee assistance plan Securitas Saves discount program Paid holidays Paid time away from work Certain waiting periods may apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members. EOE/M/F/Vet/Disabilities \#AF-PSIL **About Us** Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team. **About the Team** Our Company Mission: Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits. Our Values: Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community. Integrity: Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information. Vigilance: Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises. Helpfulness: As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.