About Working at Commerce 

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.  

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. 

Compensation Range

Hourly: $26.25 - $30.75 (Amount based on relevant experience, skills, and competencies.)

At Commerce Bank, innovation and creativity are the driving forces behind our IT team's success. We are catalysts of transformation who power applications, secure networks, and implement cutting-edge initiatives that propel our business units forward. The banking industry's rapid evolution provides us with an exciting opportunity to continuously learn, grow, and harness new technologies that elevate the experience for our customers. What sets Commerce Bank apart is our company culture and leadership, areas in which we continually invest. This commitment fosters innovation, enhances customer and employee experiences, while reinforcing our belief that our diverse team is our greatest competitive advantage. We actively seek candidates who share our passion for technology and bring fresh perspectives to the table. A diversity of backgrounds, experiences, and viewpoints allows us to develop truly innovative solutions that meet the evolving needs of our banking community. Join us in shaping the future of banking technology. At Commerce Bank IT, you'll find a culture of equity, belonging, and endless opportunities to make a lasting impact. Help us drive innovation that raises the bar for our industry.

About This Job

The Security Specialist I (User Administration) responsibilities are diverse and involve providing access to  IT systems and applications used by end users, whether internal employees, vendors, contractors, Bank Examiners, or Security Guards.  Activities range from managing identities and access to providing support to hiring managers.

This position will start out with a flexible (both onsite & work from home) work schedule with the option to work from home more frequently after an initial training period. Incumbents must live within a one-hour drive to our downtown Kansas City location for onsite access for critical issues as needed. 

Essential Functions

Work with all Commerce employees and managers to provide access to services and systems.  Collaborate with internal systems administrators as needed, primarily 0365 and Sailpoint administrators.

Create, modify and delete user access or accounts on the Mainframe

Modify user access using Active Directory

Create and/or modify User Access within applications: Branch Connections, Teller Connections, CIA, ENACT, RSA

Provide Active Directory group access with workflow following using the internal ticketing system

Provide Active Directory group access and open tickets with application support teams, i.e. (Insight360, Content Manager, On Demand, Quest, etc.)

Manage user accounts, credentials, permissions, access rights

Create documentation and procedures for a variety of technologies and perform User Access reviews annually

Work with Sailpoint and Talent Management for New User Provisioning maintain quality service by following organizational standards

Contribute to team efforts by accomplishing related results needed, accurately and in a timely manner

Perform other duties as assigned

Knowledge, Skills & Abilities Required

Basic knowledge of Active Directory Administration, including logon scripts used for home and pool drive access

Ability to participate in on-call rotation as needed

Ability to learn the Commerce ticketing system  

Self-motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills

Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

Basic knowledge of Microsoft Outlook, Word and Excel

Education & Experience

Associate’s degree or equivalent combination of education and experience required

1+ year previous User Administration or Information Technology experience required

Knowledge of Microsoft Outlook, Word, Excel and Active Directory Administration required

**Must be eligible to work in the US without sponsorship

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles.  This compensation range is for the Security Specialist I job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $26.25 to $30.75 per hour.

#LI-Remote

The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.  Click here to learn more.

Location: 922 Walnut, Kansas City, Missouri 64106

Time Type:

Full time