A key strategic priority for WinField United (WU) is being smart with data as a cooperative system; a core part of executing that with our retail-owners is the Retail Data Standardization (RDS) team. This team supports our retail-owners---with both process and technology—in managing, reporting, and driving value from transactional and operational data. 

The Seed Reporting Retail Data Specialist focuses specifically on accounts that are reporting only seed data (which includes product, customer, and license number) to WU.  Accurately reporting all seed sold is required of all customers that purchase seed from WU.  Day to day this role requires managing customer communications using our CRM tool (both emails and phone calls), managing and cleaning data in the Seed Reporting Tool (a WU-proprietary system for reporting seed), and collaborating both internally and externally to resolve data issues.

This position will have assigned accounts and responsibilities throughout the year, with the busiest time being May-October.  During quieter seasons, this role will flex to help others on the Retail Data Standardization Team.

This role is remote/virtual and can be located anywhere in the United States.

Areas of Responsibility:

25% Support electronic reporting of retailer seed sales data

Proactively work with retailers to report, monitor, audit, and problem-solve data within the Seed Reporting Tool

Build and maintain long-term relationships with Seed Reporting users at the retailers

Support data input, matching, fixing errors – working directly with the retailers to ensure product mapping, grower mapping, grower/seller assignments IDs are up-to-date and accurate as well as correctly matched to WU and Manufacturer data

Support data accuracy and, where needed, manage retailer data in the Seed Reporting tool (in partnership with the retail-users)

40% Level One support for retailers in the Seed Reporting Tool

Lead problem solving with retail-owners to efficiently and effectively address Seed Reporting issues

Responsible for solving system or data issues with retailers; issues may include data reporting errors, incorrect data elements, missing data

Work with partners, both internal and external, to address retailer issues in a timely and effective manner

15% Seed Reporting Tool onboarding/training for retailers

Responsible for training the individuals at retailers who will be in the Seed Reporting Tool

Ongoing training for retail-users as enhancements, updates, and new system functionality is published

20% Flex to support the broader Data Quality Team with assigned project-based work and/or retailer-support on AgriMine® accounts

Experience/Knowledge/Skills : 

4-year degree along with 1-2 years customer service-related experience; related experience in lieu of a degree may be considered.

Detail-oriented; enjoys digging into data to identify & resolve issues/errors

Strong customer service skills required; ability to communicate information at different levels of detail effectively and inspire others to take action 

Time management; juggling many tasks with tight or fluctuating deadlines and pivoting priorities

Basic data analysis skills

Preferred Experience:

Experience with systems like Microsoft Office (incl. Excel, Word & PowerBI) etc…

Experience with task-tracking / CRM tools a plus but not required

Ag industry experience; preferred experience with ag business data (ex: product, customer, sales data

Salary Range: $60,040-$103,560

About Land O'Lakes, Inc.

Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.

Benefits for most full-time roles include medical, dental, vision, PTO, life & disability insurance, education assistance, a 401k and a variety of well-being resources. Most part-time employees are eligible for prorated PTO, holiday pay, employee development programs, prorated education assistance, and a 401(k).

Land O'Lakes, Inc. is an Equal Opportunity Employer (EOE) M/F/Vets/Disabled. The company maintains a drug-free workforce, including post-employment substance abuse testing pursuant to a Drug and Alcohol Policy.

Neither Land O’Lakes, nor its search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested.