Description

Summary:  

As part of the Platform Sponsorship Program, this role plays a key part of the smooth running of day-to-day risk oversight functions for sponsored entities, including upfront onboarding of new opportunities, due diligence, ongoing monitoring and annual onsite reviews.

The individual will be part of the Enterprise Payments 1st Line of Defense risk team and will ensure appropriate governance, oversight and risk management policies and procedures are implemented and followed.

Reporting directly to the Senior Segment Risk Manager, you will join a group of dedicated professionals focused on creating the best in class client experience, product offerings and streamlined delivery of products, services and features.  The scope of clients includes direct merchants (small businesses as well as large mid-market clients) as well as sponsored clients like independent sales organizations (ISOs)/payment facilitators (PFs). As a leader, you will have deep knowledge of the sponsorship acquiring and issuing models and associated products and services.  You will participate in strategy development and go to market meetings, partner with key stakeholders across the 2nd line of risk teams and manage client interactions during the governance process.

Essential Job Functions:

Perform upfront due diligence reviews, including credit, FCG and risk policy review and approvalDetermine lessons learned from onboarding a variety of clients to continue to enhance and streamline the end-to-end client experienceOn a day-to-day basis, collaborate and partner with various risk partners and stakeholders across HNAB, including the 2nd LOD Risk, Enterprise Fraud, InfoSec, Third Party Relationship Management and 3rd LOD to effectively manage risk.Support the Platform Sponsorship Program on activities to identify, measure, monitor, manage and report operational related risks (fraud, infosec/ cyber, model, third party)Accountable in assisting the Segment and serve as a subject matter expert by advising and guiding operational risk initiatives, developing and monitoring KRI’s/ KPI’s, working with the segment to proactively self-identify operational risks and issuesSupport risk identification, measurement and mitigation for new product and services leveraging best practicesStrong process orientation and problem-solving skills with an emphasis on risk management

Required Qualifications/ Competencies/Skills:

5-7 years of merchant acquiring experience working at a sponsor bank or managing the sponsor bank relationship with clients7-10 years of Operational risk management and payments experienceUnderstanding of Visa, Mastercard, American Express and Discover rules and regulationsExperience with card brand bank sponsorship on site audit processesDemonstrated ability to build and manage new policies, procedures and teamsExperience working directly with sponsor banks in the merchant acquiring businessExpertise in merchant acquiring credit and risk management and creating and managing merchant acquiring credit and risk policiesKnowledge of merchant boarding systems and processes and risk systemsSponsor bank experienceHolds self and others accountable for meeting commitments by setting and clearly communicating expectations and roles and responsibilities relative to operational risk within Enterprise PaymentsSuperior organization, project management and analytical skills and attention to detailHigh-level of commitment to quality work product and organizational ethics, integrity and complianceStrong interpersonal skills and the ability to effectively communicate, both written and verbalAbility to deal with ambiguity, multi-task and work effectively in a fast-paced environmentDemonstrated decision making and problem-solving skills to build shared agenda and drive results through collaborationAbility to build a team, appropriately delegate and meet deadlines with minimal supervisionProficiency in MS Office Suite

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Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type:

Hybrid

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