About Account Management at FiscalNote Committed to turning clients into champions, the Account Management team dedicates itself to fully understanding client goals, highlighting solutions that help achieve those goals and ensuring FiscalNote solutions exceed expectations. By building strong, multi-faceted relationships at our client organizations, the Account Management team always has a pulse on their client base and is adept at identifying both risk and opportunity within their accounts. This team is the face of the client and intersects with numerous internal teams including marketing, product and cross-sell. About the Position Our Senior Account Managers embody leadership. With a proven track record of success, Sr. AMs are responsible for building and maintaining strong relationships with some of FiscalNotes most visible and strategic accounts. Leveraging their executive level relationships and skillfully uncovering client pain points and organizational goals, our Sr. AMs are adept at not only retaining their book of business, but also at growing it. As a leader on the team, a Sr. Account Manager provides continued mentorship to the rest of the team. Working closely with the VP, Account Management, Sr. Account Managers are looked upon to provide insight and ideas around ways to continue to drive high performance for all team members. About You A team player, willing and enthusiastic to pitch in wherever necessary to support both clients and the company. Poised and confident, you are both a skilled listener and a convincing presenter with an eye for detail. You can comfortably navigate the worlds of both technology and policy and are skilled in tailoring communication across all levels of an organization. You have tackled implementing a new software solution within a large organization and are adept at change management. Tackling the root cause of others issues and creatively identifying solutions brings you immense joy in both your professional and personal lives. You prefer data-driven insights rather than anecdotal evidence to drive your decisions and actions and are comfortable talking data, tech and current events. The salary range for this position is $90,000 - 100,000 per year base salary and $75,000 commission.What to Expect in this PositionBe responsible for maintaining and growing a book of business between $4M-$6MLead and manage renewal process for client portfolioTrack and monitor client metricsCultivate relationships across all levels of an organization, focusing on building strong C-suite championsMinimize both client and revenue churn via a standard touchpoint modelRoutinely provide accurate forecasts and leverage data to self diagnose improvement areasPartner with the cross-sell team to identify opportunity and grow revenue within portfolio of accountsUnderstand client goals and objectives from onboarding to renewalPartner with our client success team to ensure client onboarding and platform adoption are successfulMentor Account Managers around best practices, dealing with difficult client situations, driving revenue, etc.Provide fresh ideas to Vice President, Account Management on ways to improve existing processes to drive increased efficiency and collaboration with other departmentsIntelligently engage in conversation regarding the legislative and regulatory processesWhat Sets You ApartA bachelors degree5+ years of relevant professional experience in government and/or Enterprise SaaS account managementHigh performance in people and relationship managementStrong written and verbal communication abilities, as well as exceptional organizational skillsExperience with change management and implementing new solutions within large organizationsSales experience and proven track record of hitting sales goalsProficiency with Salesforce (preferred)Excited about this role, but don't meet 100% of the expected qualifications listed above? We'd still love for you to apply!FiscalNote is committed to building a diverse and inclusive workforce where unique experiences are valued and everyone has the opportunity to contribute. Research has continuously shown that women and people of color are less likely to apply to jobs unless they meet all of the listed qualifications. We want to help overcome this trend and seek to make space for unique and relevant skills and attributes. So, when applying to FiscalNote, rest assured that your application is reviewed by a living, breathing human being and evaluated based on key competencies needed for success in the position. Our Recruiting team maintains awareness of all open roles which means your application may be assessed against multiple positions and we will reach out to gauge your interest in other opportunities as appropriate. Questions or concerns? Contact recruiting.team@fiscalnote.com, we'd be happy to connect! As part of FiscalNote's commitment to creating an accessible and inclusive hiring process, we strive to provide reasonable accommodations for persons with medical conditions or disabilities that will enable their access to the hiring process. If you need an accommodation, please send an email to recruiting.team@fiscalnote.com to let us know the nature of your request. About FiscalNote FiscalNote (NYSE: NOTE) is a leader in policy and global intelligence. By uniquely combining data, technology, and insights, FiscalNote empowers customers with critical insights and the tools to turn them into action. Home to CQ, FrontierView, Oxford Analytica, VoterVoice, and many other industry-leading brands, FiscalNote helps organizations stay ahead of political and business risk. At FiscalNote, we Lead with Values Know your AudienceFind the TruthDrive AlignmentLevel UpOwn the JobBias for ActionSupport the Family FiscalNote is continuing to hirenew talent,with all interviewing and on-boarding done virtually due to COVID-19. Newteam members, along with our current staff, will temporarily workremotely (unless communicated otherwise).Company Benefits FiscalNote supports our people by enabling team members with flexibility and benefits to promote well-being and balance, ensuring all FiscalNoters can bring their authentic selves to work. We start by offering competitive salaries, retirement accounts, and equity packages to ensure were all FN owners. Plus, our comprehensive benefits packages align with regional requirements and expectations no matter where you are located across the globe. Learn more at https://careers.fiscalnote.com/benefits/. FiscalNote values diversity. We are committed to equal opportunities and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnic origin, national origin, gender, race, religious beliefs, disability, sexual orientation or age. FiscalNote is an EEOC employer. FiscalNote uses E-Verify to confirm the employment eligibility of all new employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.DHS.gov/E-Verify. Apply for this job