Makati, Metro Manila, Philippines
4 days ago
Senior Account Manager

Responsibilities

Build enduring client relationships and nurture long-term partnerships. Thoroughly analyze and comprehend client needs. Lead support, training and recruitment teams to delight the client. Conduct regular client meetings to gather feedback and ensure satisfaction. Achieve or surpass revenue and gross margin targets. Address client inquiries and concerns promptly and professionally. Generate detailed performance reports for clients and internal stakeholders. Ensure accuracy and timeliness in invoice processing. Optimize teacher allocation to enhance efficiency and effectiveness. Manage operational costs of the account. Develop and implement strategies for teacher retention and engagement. Assess and vet teachers prior to their assignment to the account. Enforce rules and policies to maintain high standards of quality and attendance. Ensure consistent lesson volume to meet client expectations. Scale the number of teachers in accordance with client demand. Stay informed about market trends and clients need to anticipate challenges.

Benefits and Perks

Base salary of $804 USD per month (Php 44,897) Work-from-home flexibility. Enjoy 30 vacation days per year. Receive a 13th-month pay bonus. Benefit from healthcare coverage of up to 200k for you and your loved ones. Earn quarterly performance incentives. Join us for an annual company retreat.
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